High School Customer Service
Resume:
Dorothy Lavelle-Swank
Lawrence, IN 46226
*******@*****.***
Objective:
I am looking for a place to call home away from home and I am available to start right away. I have spent the last 10 years raising my kids and caring for family. I have taken part time jobs as a server and did some house painting over the years but with my youngest becoming a senior in high school, I am ready to commit to working full time again.
Qualifications:
I have years of customer service experiences & enjoy helping others. I have held positions in administrative support and managerial positions. I am proficient in most all Microsoft programs such as Excel, Word, Outlook, etc. I have also used programs written for specialties. (Medical office, Winn Dixie) I catch on fast & am not afraid to learn something new. I take pride in what I have accomplished & plan on furthering my education. Education:
2003 Florida Notary
1992 SPJC
1991 Licensed CNA
1990 High School Diploma
Work Experience:
Stay home Parent 2/02 - now
I have raised 4 children. My youngest being a junior in high school this year. I spent many of days volunteering at the schools, boys scouts, track and field events. And at times took part time jobs as a server and house painter. I have also taken college course to further my health care knowledge. I am a few credits shy of a health science degree.
Knoop, Inc 3/01 – 2/02
I was the bookkeeper for this drywall company. Responsibilities included AP, AR, payroll, etc. Excel & Lotus for job costing, payroll, and monthly billing on AIA form. From those reports I transferred information to Quickbooks Pro for invoicing and monthly statements, balanced three bank accounts, made transfers & deposits. Victory Termite & Pest Control 10/96 – 11/99
Started as a secretary and as the company grew so did my knowledge and was promoted to office manager. We opened a fumigation department which had separate books. AP, AR, & payroll were done separately so time & material were a very important part of bookkeeping because all of us wore at least two hats getting paid from both accounts.
Arias & Shields, M.D., P.A.11/94 – 10/96
Front desk receptionist. Pulled charts for the day, scheduled appointments, called in hospital admits, took messages re: lab work, refills, admit orders for hospital and nursing home, as well as hospital consultation requests. Return calls with Dr.’s orders for the above.
Scott Behler, MD, PA 6/92 – 10/95
I worked part time bookkeeping, billing, front & back office for Dr. Samuel Register. Learned the basics of bookkeeping & Ophthalmology, using day sheets & ledgers. When Dr. Behler bought the practice I learn a lot in a short time & I ‘computerized the office’. Wonderful person, Dr. Behler was always challenging himself & his staff.
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