Data Entry Customer Service

TINA MARIE CHRISTIAN

**** ***** * ******, ********, Ohio 43201 614-***-**** ****************@*****.***

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Qualification & Education Summary

● Proven track record providing outstanding customer service to a diverse client base

● Medical Claims management, HIPPA Compliant,

● CMS-1500 billing experience and received extensive training in HIPAA compliance and regulations

● Dependable professional that works well independently as well as in teams

● Exceptional administrative skills with the ability to type over 60 WPM

● CPT, HCPCS, ICD-9, ICD-10 coding knowledge and MedTrak software training

● First-Aid and CPR/AED/FBAO certifications

Miami Jacobs Career College – Phoenix, AZ Graduation Dec 2016

Associates in Applied Science in Electronic Medical Records

PSI Institute of Columbus – Columbus, OH 1988

Completed Data Entry

Professional Work Experience

Custodial Worker 2002 – Present

The Ohio State University – Columbus, OH

● Maintain the environment clean and presentable by consistent daily tasks

● Performed general physical activities for adherence to daily task schedule

● Communicated with supervisors about any concerns or new projects to complete

● Operator Processor I 1998 – 2002

National City Banks – Columbus, OH

● Provided excellent customer service to customers through effective telephone etiquette

● Processed mail by sorting correspondence and batching for over 50 companies

● Directed items according to established routing schemes

● Operated computers and computerized equipment according to company guidelines

Data Entry Operator 1996 – 1998

United Healthcare of Columbus – Columbus, OH

● Managed client Medical Claims according to company policies and procedures

● Provided excellent customer service to customers through effective telephone etiquette

● Compiled, sorted and verified the accuracy of data before it has been entered

● Located and corrected data entry errors or reported them to supervisors

Clerical Work / Data Entry 1995 – 1996

TRC Temporary Employment – Columbus, OH

● Assisted companies during overflow of work periods

● Filed archives, processed paperwork, answered phones and directed calls, and efficiently keyed-in

data entry

● Compiled, sorted and verified the accuracy of data before it is entered to meet job rubric

● Provided excellent customer service

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