Sales Manager
Resume:
WASIU
POPOOLA
Email:
************@*****.***
Mobile:
Address:
Aduramigba, Osogbo.
Osun State Nigeria
KEY SKILLS
Proven experiences in a managerial roles.
Excellent communication and interpersonal abilities.
Proficient in budgeting, financial analysis, and strategic planning
Attention to detail and accuracy in financial reporting.
Excellent analytical and problem-solving skills.
Adaptable to changing situations and demands
Organisation skills.
Great attention to details.
Works well independently and as a team.
PERSONAL STATEMENT
A capable person who is always calm under pressure and who remains in control no matter the situation. I am able to identify issues quickly and act fast. I also possesses lots of enthusiasm for my job and has a strong commitment to inclusion. Complies with regulations and has the confidence needed to deal with all types of clients and pays great attention to detail. On a personal level, I works hard to ensure customers have a pleasant and welcoming experience. I also possesses empathy and understanding when dealing with customers concerns. In my current role, I jumps at the chance to take on new difficult and unpopular challenges. As a true professional, I always keeps in line with the Health and Safety rules. An enthusiastic and positive attitude and diligent to ensure that customer receives and excellent level of service and the members of the public and clients are safe.
EMPLOYMENT HISTORY
GENERAL MANAGER,
AWERO HOTEL AND LUXURY SUITES IGBOHO OYO STATE (NIGERIA) APRIL 2011 – PRESENT
. Recruiting, Training, and Supervising Staff:
Attract, hire, and onboard talented team members.
Develop training programs and ensure staff are well-trained on menu items, service standards, and health and safety protocols.
Manage and provide ongoing supervision and support to ensure employee performance meets hotel standards.
Budget Management:
Agree on and manage budgets to ensure financial objectives are met.
Monitor and control expenditures, and optimize cost-efficiency.
Staffing and Scheduling:
Create and manage staffing rotas to ensure adequate coverage during peak and off-peak hours.
Ensure compliance with labor laws and regulations.
Menu Planning:
Collaborate with chefs to plan and innovate menu items.
Ensure menu items meet the highest standards of quality and appeal.
Compliance:
Ensure compliance with licensing, hygiene, and health and safety legislation.
Conduct regular inspections to maintain compliance and uphold hotel standards.
Marketing and Promotion:
Develop and implement marketing strategies to attract new customers and retain existing ones.
Promote special events and offers to increase hotel visibility and revenue.
Stock and Supply Management:
Oversee stock levels and order supplies as needed.
Maintain relationships with suppliers and negotiate favorable terms.
Customer Service:
Handle customer inquiries and complaints with professionalism and courtesy.
Greet and advise customers to enhance their dining experience.
Problem Solving:
Address and resolve any issues that arise during operations promptly.
Reporting and Record-Keeping:
Prepare and present staffing and sales reports.
Maintain accurate statistical and financial records.
Profitability Assessment:
Assess and improve hotel profitability.
Implement strategies to enhance revenue and minimize costs.
Liaison:
Maintain effective communication with customers, employees, suppliers, licensing authorities, and sales representatives.
Upholding the guidelines established by the hotel owner and ensuring that employees adhere to the laid down rules and guidelines.
EDUCATION QUALIFICATIONS:
University of Uyo. Uyo (NIGERIA)
B.Sc (Ed) Economics
2006 To 2011.
Kwara State Polytechnic Ilorin (NIGERIA) • Diploma in Accounting and Auditing CERTIFICATE • 2000 TO 2002
* Ansarul Islam Secondary school, Morafa Oja Ilorin (NIGERIA) • SECONDARY CERTIFICATE. 2000 To 2001
National Teacher Institutes Kaduna (NIGERIA) Teacher Grade 11 CERTIFICATE 1996 To 1999
REFERENCES AVAILABLE ON REQUEST
Contact this candidate