Social Media Patient Access

RAVEN STONE

*** ******** ****, ************, ** *7025. 513-***-**** **.******@*****.*** · https://www.linkedin.com/in/raven-j-stone

EXPERIENCE

DECEMBER 2016 – NOVEMBER 2022

INDEPENDENT DISTRIBUTOR, it works! global

Advertised and marketed beauty & wellness products on social media

Provided mentorship to leads interested in social-sharing

Assisted clients on reaching their ultimate wellness goals

Branded myself while connecting with new people desiring to improve their health

SEPTEMBER 2015 – DECEMBER 2016

FINANCIAL CLEARANCE REPRESENTATIVE, Children’s wisconsin

Assigned specific work queues daily as part of workflow using double monitors

Equipped to call patients & families for registration verification

Responsible for verifying & updating insurances for patients via websites or phone

Trained to receive inbound calls regarding diverse situations

APRIL 2014 – SEPTEMBER 2015

PATIENT ACCESS REP 1, Children’s wisconsin

Responsible for Registering ER patients

Confirmed current status of insurance

Electronically filed insurance cards & received payments

Followed proper procedures for registering TRAUMA and ambulance patients

MAY 2013 – FEBRUARY 2015

EVS ATTENDANT II, Children’s wisconsin

Delegated Bed Ready assignments for proper sanitation

Assisted the Lead & Supervisor with various housekeeping tasks

Trained employees on proper cart setup for cleaning assigned areas; inspected patient rooms

Basic training on floor care projects

MARCH 2008 – MAY 2013

EVS ATTENDANT I, CHILDREN’S WISCONSIN

Efficiently cleaned public & private lavatories

Completed daily sanitation in office suites & kitchenettes

Contributed to teamwork whenever required to complete assigned areas

Accountable as Charge person when Lead Attendant wasn’t scheduled

EDUCATION

JUNE 2001

DIPLOMA, custer high school

JANUARY 2005

NO DEGREE, Mount Mary College

SKILLS

I have great patience and like to help resolve problems for those in my care

Persistent

Strong leader

Positive

Honest

ACTIVITIES

I love to write, create social media captions and make graphics. Helping people with their problems and providing the best customer satisfaction is what I aim for. I was a Charge Leader when I worked for Children’s Wisconsin. When the EVS II Lead was off, I was in charge of making sure all office areas and restrooms were properly cleaned, as well as doing some light inspections. When I was promoted to an EVS Attendant II, I was the Lead over the Bed Ready Discharge. I trained new and current employees on properly cleaning of patient rooms and how to correctly stock their sanitation carts with the required cleaning chemicals and supplies for restrooms, break rooms and offices.

In the fall of 2012, 2013, and 2014, I volunteered at the Open-Door Clinic for the Spaghetti Dinner Fundraiser.

Throughout my years of working at Children’s Wisconsin, I received numerous High-Fives via the Intranet system from co-workers as well as the security staff.:

During EVS (Environmental Service) week, September of 2008, the staff from the CSG (Children’s Service Group) left me a “Thank You” card with money in it, for the cleanliness of their department.

A ‘High Five’ from an employer in the Poison Center suite was submitted for the efficiency of cleaning her cubicle and for getting the OK to proceed with the special carpet cleaning.

- Raven, way to set the example for other employees to follow! Thanks for thinking security! Submitted by Jacob Haugh,

- GREAT JOB! Raven, you did a great job being charge person over in Corp. Center while I was on vacation. Thank you so much for a wonderful job as a charge person. Submitted by Elicia Love

- Raven, Thank you so much for the kind words. You are definitely part of our department family because all of us together make this place work. Darcia Behrens (Family Services)

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