Customer Service Event Management

Interests

• Alpine skiing and outdoor sports

• Live music events, concerts, and

festivals

• Health and fitness

• International travel and cultural

experiences

Additional Skills

• Strong communication and team

leadership skills

• Effective multitasking and deadline

management

• Skilled in budget tracking and data

analysis with Microsoft Excel

Christopher Griffey

4730 Colonnade Place, Apt 439, Birmingham, Alabama, 35243, United States of America Tel: 615-***-**** Email: *****@*******.**.**

An Experienced event management professional skilled in coordinating large-scale events, team leadership, and vendor management. Proficient in using Eventbrite and Billetto for event logistics, with strong communication and organizational abilities. Committed to delivering smooth and successful events while managing budgets, timelines, and client relations. Education

• Chartered Institute of Marketing (CIM), The Event Academy, London – Postgraduate Diploma in Event Management for Marketing and Communications

May 2023 - June 2024

• Anglia Ruskin University, Chelmsford, UK – Bachelor of Arts in Accounting and Finance, Graduated with Honors

(Equivalent to a 3.8 GPA)

2018 – 2021

• Samuel Ward Sixth Form College, Haverhill, UK – Advanced Level (A-Levels) in Geography and Business 2016 – 2018

• Stoke College, Suffolk, UK – General Certificate of Secondary Education (GCSE) in English, Literature, Music, French, Science, Mathematics, Business, ICT

2009 – 2016

Work Experience

J D Wetherspoon, Saffron Walden, UK — Team Leader/Bartender Jan 2024 – Jul 2024

• Managed and trained staff, ensuring efficient bar operations during peak times.

• Awarded Employee of the Month for exceptional leadership and customer service. Host Staffing, London, UK — Bartender, Server, Team Leader, and Event Coordinator May 2023 – January 2024

• Provided hospitality services at high-profile venues, including Wembley Stadium and Royal Albert Hall.

• Led teams, coordinated event logistics, and assisted with event setup and breakdown.

• Served VIP clients, including politicians and celebrities, ensuring exceptional service and smooth event operations. Muddy Dog Events, The Long Road Festival, UK — Artist Liaison Aug 2023

Managed artists’ schedules, coordinating travel, accommodation, and on-site logistics.

• Ensured smooth stage transitions and addressed any last-minute issues. Tesco, UK — Customer Delivery Driver & Assistant

Mar 2019 – Oct 2021 & Feb 2021 – Aug 2023

• Delivered groceries with a focus on customer service and timely delivery. Hackett Griffey LLP, Haverhill, UK — Trainee Accountant October 2021 – January 2022

• Performed bookkeeping duties and managed VAT returns for a range of clients. Hotbox Events, UK — Campsite Manager & Event Steward Jul & Aug 2021

• Trained staff and managed crowd control for major UK festivals, ensuring safety and compliance. Camp Lokanda, New York, USA — Lifeguard and General Counselor Summer 2019

• Ensured camper safety through lifeguarding and provided first aid as needed.

• Supported campers in daily activities and provided emotional guidance throughout their camp experience. Break in Employment: Relocated to the USA to marry and settle in Birmingham, AL (July 2024 – Present). Personal Details

• Date of Birth: January 12, 2000

• Nationality: British

• Driver’s License: Full clean

license, car owner

• Work Eligibility: Authorized to

work in the USA

Contact this candidate