Customer Service Agent

LAURA PHILLIPS

*****

440-***-****)

donnall @sbcglobal.net

PROFESSIONAL SUMMARY

Team player who is self-directed and motivated and can work independently

Driven

Flexible

SKILLS

© Complaint resolution * Computer knowledge

Communications - Associate of Arts 1987

Cuyahoga Community College Western Campus Parma, OH

Work History

Customer Service Agent

American Airlines Cleveland, OH

Manage customers customer service specialist

Maintained a high stressed environment with care and support to deliver quality customer service

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