Megan Hollingshed
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Skills
·MS Office
·Self-Motivated
·Devoted
·Attention to Detail
·Adaptable
·Time Management
·Team Player
·Self-Sufficient
·Professional
Abilities
Customer Service
·Greeted customers with a professional attitude.
·Resolved customer billing and programming issues to ensure customer retention.
·Took initiative when problems arose, showing empathy and resolving customer issues.
·Upsold products and aimed higher than set goals providing customers with more value and producing higher income for the company.
·Operated multiple software programs while taking a high volume of customer calls.
Teamwork
·Worked with other employees to get the job done in an efficient time.
·Served as a primary contact for management and other workers for additional shift coverage.
·I have no problem being a team player
·I understand that sometimes I will have to pick up slack or work later than my scheduled shift.
Management
·Opened store in a timely manner.
·Took inventory to ensure proper levels of product on hand.
·Counted down the register for money drops.
·Kept workspace organized to operate a maximum capacity.
·Developed product knowledge quickly to ensure each customer received the right products and services.
·Operated filler machine and kept production going.
Leadership
·Learned new skills quickly and effectively, ensuring peak performance.
·Trained new employees to take inventory and to operate Point Of Sale systems.
·If I see something that needs to be done I take initiative and just do the work.
Education
·Employment Readiness 2020
·Beginning and Advance Culinary Concepts 2020
·Medical Assisting and Phlebotomy - Course Work Platt College 2010
·Diploma Broken Arrow High School 2007
Work Experience
House Keeping Winston Air Conditioning Motel 2023-2024
Cocktail waitress Margaritaville 2023-2023
Machine Operator Pepsi Co. 2021-2023
General Production Bama Pies 2021- 2021
Customer Service Associate At Home 2021
CNA Amada Senior Care 2020
Booking Agent Jo Chancellor Bookings 2016 – 2019
Sandwich Artist Subway 2014 – 2015
Office Assistant Campbell Electric 2010 – 2014
Server Waitress Santa Fe Steak House 2008 – 2009
Customer Service Representative/Tech-Support Alorica 2009 – 2010
Volunteer Experience
·Retail Sorter Family & Children’s Services – Thrift Store Refuge Church 2020
·Retail Specialist Guts Church 2014
·Book Sorter Tulsa County Library 2010