Jalicia
Ashford
Dunn, NC *****
**********@*****.***
Skills
• Type 40 WPM
• Able to speak effectively and professionally in public to a variety of audiences.
• Ability to meet multiple deadlines with minimal supervision.
• Ability to use all necessary office equipment.
• Working knowledge of Microsoft Office programs
• Able to identify problems, develop solutions and take the lead in solving problems. EXPERIENCE
MAY 2023 – PRESENT
Fulfillment Associate
Amazon Distribution 125 National Way, Durham, NC 27703
• Accept, process, and fill orders quickly and accurately.
• Fulfill an average of 250 customer orders per 8-hour shift, following health and safety protocols with few errors.
• Gather and organize merchandise for distribution into appropriate envelopes, boxes, or pallets.
• Organize and store items in the warehouse using pallet jacks and hand trucks.
• Cleared jams on multiple conveyor belts.
• Keep assigned work areas clean and orderly to promote efficiency and mitigate the risk of accidents.
• Assist associates with orders.
OCTOBER 2021 – JANUARY 2023
Warehouse Worker
ProLogistix Logistics Staffing 621 Hutton St. Suite 107, Raleigh, NC 27606
• I unloaded trucks, checked in merchandise, reconciled purchase orders with sales orders, and distributed received inventory to designated production areas.
• I generated reports documenting defective materials, questionable conditions, and quality benchmark results.
• I moved materials to construction zones and trucks using cards and hand trucks and installed protective devices to prevent shifting or damage to transported items.
• I created and maintained a safe working environment by maintaining the work area and upholding safety regulations.
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JUNE 2004 – AUGUST 2006
Crew Member
McDonald’s, Fort Bragg, NC 6415 Ramsey Street Fayetteville, NC 28301
• I served approximately 500 – 850 customer orders per shift in a high-volume location.
• Provided outstanding customer service by taking orders, accurately preparing food, and ensuring prompt delivery of orders, resulting in a 98% customer satisfaction rating.
• Collaborated with a team of 10+ crew members during breakfast, lunch, and weekend shifts to complete orders in a timely manner, maintain restaurant cleanliness, and restock inventory.
• Efficiently handled cash, debit, and credit card transactions, maintaining a balanced register with zero discrepancies over six years.
• Demonstrated leadership and teamwork by cross-training coworkers in areas including counter, cashier, food prep, and drive-thru; helped new crew members and led training program.
• Collaborated with team members to maintain a clean and organized dining area, consistently exceeding sanitation standards set by the restaurant. Volunteer
APRIL 2008 – MARCH 2009
Secretary/Tutor
Dunn Police Athletic & Activities League, Inc. (PAL) 1501 S. Clinton Ave Dunn, NC
• Greeted an average of 50 incoming visitors, students, and or parents per day professionally and provided friendly, knowledgeable assistance.
• Worked comfortably with individuals from diverse backgrounds and qualifications
• Schedule appointments, respond to emails, and write and proofread letters, memorandums, and other business correspondence for a team of 15.
• Maintain fully functional office equipment and well-organized office supplies inventory.
• Confirmed appointments, communicated with patients and, or students, and updated student records.
• I reinforced lesson plans implemented to students by instructors.
• Assisted instructors by preparing daily lesson materials and setting up computer equipment properly.
• Provided daily personal and close, non-physical contact with children to provide classroom management and learning environment support. Education
JUNE 2019
Triton High School
215 Maynard Lake Road Erwin, NC 28339
Degree – High School Diploma