Data Entry Service Representative

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PROFESSIONAL

SUMMARY

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. SKILLS Filing Documents

Document Conversion

Office Supplies and Inventory

Office Equipment Maintenance

Administrative Support

WORK HISTORY AUTOMATION CLERK 07/2018 to 09/2023

United States Post Office Memphis

Cataloged and managed department records and files for prompt and efficient retrieval.

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Assisted with onboarding of new employees.

Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff. CUSTOMER SERVICE REPRESENTATIVE 03/2015 to 08/2018 Prospero Memphis, TN

Handled customer inquiries and suggestions courteously and professionally.

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times. Updated account information to maintain customer records. Clarified customer issues and determined root cause of problems to resolve product or service complaints.

DATA ENTRY SPECIALIST 05/2012 to 07/2015

Extra Space Storage Memphis, TN

Completed data entry tasks with accuracy and efficiency. Kierra Memphis, TN 38128 Maxwell 901-***-****

**************@*****.***

KM

Compiled data and reviewed information for accuracy prior to input. Reviewed and updated client correspondence files and database information to maintain accurate records.

Maintained files, records and chronologies of entry activities. Corrected data entry errors to prevent duplication or data degradation. Managed workflow scheduling, data entry, and accuracy verification for large data projects.

Sent completed entries for evaluation and final approval. EDUCATION High School Diploma 05/2011

Central High School, Memphis, TN

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