Project Management Administrative Assistant

Alyshia Collins Events Professional

Toronto, Ontario M4S 1C6 647-***-**** ***************@*****.*** TEAM LEADERSHIP PROJECT MANAGEMENT PROCESS IMPROVEMENT EVENT MANAGEMENT PROFESSIONAL SUMMARY

High performing Events Professional with a passion for project management, with over ten years of experience. Impacting positive organizational outcomes, through critical thinking, communication, and organizational skills. Confident in ability to collaborate with cross-functional teams to solve complex, high stakes problems. Committed to continuous improvement and contributing to team success.

KEY SKILLS

marketing strategy executive collaboration regulation compliance communications

process mapping inventory management cost analysis budget management

logistics planning people leadership vendor negotiations hiring and recruitment RELEVANT PROFESSIONAL EXPERIENCE

Associate Director, Meeting Room & Events June 2023 – Present Centre for Social Innovation Toronto, ON

Responsible for inviting and hosting the external world in our CSI spaces. In addition to also being an integral contributor to the core revenue streams.

• Build and maintain customer relationships, partnerships, sponsorships to ensure revenue growth and visibility

• Develop and execute a sales strategy that resulted in a 40% increase in sales revenue

• Manage, hire and train a team of up to 15 event staff and volunteers, ensuring seamless coordination and execution of all event logistics across multiple locations, leading to positive feedback from attendees and clients

• Create and establish protocol and procedure for all Meeting Rooms and Event spaces Membership Services and Project Lead November 2022 – June 2023 Parks and Recreation Ontario Toronto, ON

A change catalyst, optimizing stellar customer service and leading change across a variety of systems and platforms used to conduct business with members. In addition, leading membership-based projects, primary project lead organization-wide across a range of key projects.

• Spearheading the Learning Management Software implementation process

• Developing and implementing project roadmaps and milestones, leading key stakeholder engagement and accountability, and communicating project status with relevant stakeholders

• Enabling exceptional collaboration among cross functional colleagues by establishing a safe and productive environment fueled by open communication and intentional relationship building

• Reducing time-to-value on critical processes by rapidly mastering and adopting ground-breaking technology, business concepts, and industry knowledge

Operations Coordinator September 2020 – October 2022 Casey House Toronto, ON

Ensured efficient operational support and engaged leadership for the food services and front desk team, with up to 13 direct reports, including coaching and performance management support. In addition, helped support various projects and organizational initiatives.

• Streamlined the inpatient unit, day health programs, internal events inventory system by creating and implementing new innovative tracking systems which resulted in more accurate budgetary tracking

• Created systems for inter-organizational food and beverage ordering systems by analyzing organizational needs, changes due to the pandemic and using the new systems that were put in place which resulted in accurate tracking of organizational costs to help direct grant distribution and asks

• Conceptualized the creation of multiple unionized positions, including staff manuals, job descriptions, by investigating organizational needs and supports leading to increased security and staff support within Casey House

• Supporting all project management initiatives through definition of project scope and goals, creation of schedule and timelines, and tracking / management of deliverables and budget management Event Logistics Coordinator June 2019 – July 2020

JDRF Toronto, ON

Providing an exceptional event experience to all JDRF event participants through flawless execution; Managing the event critical path; Coordinate all aspects of planning. Arranging all vendors and permits as needed for the Central Canada region.

• Successfully remained within budget for largest JDRF national event by monitoring event expense budgets, keeping team updated on all aspects of event costs which resulted in greater sponsorship and continued vendor relationships

• Executed each event throughout Central Canada to a high standard and included the use and management of up to 300 volunteers throughout the event for event success

• Helped drive event cost savings through negotiations and procurement Liaison and Logistics Coordinator September 2014 – December 2018 Aga Khan Museum Toronto, ON

Communicated and liaised with the facilitator and/or department lead, as applicable, to arrange all logistics, including visas, travel accommodations, transport and any other logistical arrangements, pre-arrival as well as post-departure for the event, ensuring that superior customer services are provided at all times.

• Planned and managed all internal large-scale institutional and multi-venue events including Nuit Blanche, Park Festivals and Doors Open – with site visitation of up to 14,000 guests per event.

• Implemented and managed the institution events booking calendar, which helped create a financial pipeline for the monitoring of event sales and automation of contracting and event communication.

• Communicated and liaised with the facilitator, client and/or department lead, to arrange all logistics, including visas, travel accommodations, transportation and any other logistical arrangements, pre-arrival as well as post-departure for the event, ensuring that superior customer services are provided at all times Assistant Event Operations Manager September 2011 – February 2016 Royal Conservatory of Music Toronto, ON

• Managed a robust and varied bartending and event operations team of 30+ part-time staff, formulated personnel schedules and managed payroll

• Worked in conjunction with a professional event management team to execute client contracts; Facilitated the running of special events, receptions, weddings

• Managed backstage operations for featured musicians, VIP attendees, stage and backstage crew members, sound technicians

EDUCATION

Journalism Advanced Diploma, Centennial College, Toronto, ON 2010 Growth Marketing Degree, CXL Institute, Toronto, ON 2020 Project Management Certificate, Ryerson University, Toronto, ON 2024 TECHNICAL PROFICIENCIES

Task Management Budget Planning Microsoft Office Suites Risk Analysis and Management Project Planning Zoom Performance Review Google Workspace Scheduling Base Camp Microsoft Project

Contact this candidate