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Customer Service Data Entry

Location:
Pleasanton, CA
Posted:
September 17, 2024

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Resume:

VICKI SALINAS

CONTACT

**** ******** *****

Pleasanton, CA 94588

925-***-****

Rosevicki1

PROFILE

High-energy and results-driven customer service professional with a proven track record of successfully managing diverse responsibilities in fast-paced environments. Highly adaptable, detail-oriented, and energized by new challenges, with a commitment to exceeding goals and delivering exceptional customer experiences. Equally effective working independently or as a collaborative team member, leveraging strong communication, problem-solving skills, and a positive, energetic attitude to achieve outstanding results.

EDUCATION

AA degree – Las Positas College

High honors

KEY SKILLS

Microsoft Office

Data Entry

Excellent communication

Organized and Efficient

INTERESTS

Cooking

Art

Travel

EXPERIENCE

MANAGER – HOME CONSIGNMENT FURNITURE • 2022 – 2024 Consignment Furnishings – Dublin, CA

• Managed all aspects of operations for a successful furniture consignment store, including direct engagement with consigners to evaluate and price high-value merchandise.

• Provided expert assessments and priced items to optimize sales and inventory turnover.

• Built and maintained strong relationships with both consigners and customers, ensuring high satisfaction and repeat business.

• Oversaw daily showroom merchandising to enhance product visibility and drive sales.

• Managed all communications, including emails and phone inquiries, and efficiently handled point-of-sale transactions.

• Administered monthly payout processes for consigners, generating detailed reports to ensure transparency and trust. OWNER – OPERATOR OF STAGING • 2016 – 2022

Enhanced Staging – Pleasanton, CA

• Founded and successfully operated a thriving home staging company, building a strong client base through marketing, volunteer work, and sponsorship of high-profile real estate events.

• Cultivated lasting client relationships by consistently delivering a professional image and providing responsive, solution-driven customer service.

• Conducted detailed consultations with clients to assess their needs and offer tailored staging solutions.

• Efficiently managed all aspects of the business, including financial oversight, scheduling, inventory management, and staff supervision, while maintaining a 2,000-square-foot warehouse to support operations.

DESIGN CENTER COORIDINATOR • 2012 – 2015

Creative Touch Interiors - Pleasanton, CA

• Ensured adherence to builder specifications to optimize supply chain management and drive operational efficiency.

• Monitored and maintained quality and consistency across multiple Northern California design centers, supporting company profitability.

• Managed data entry, generated comprehensive reports, and developed tracking systems to streamline operations.

• Utilized specialized software to draft and finalize professional correspondence and documentation, ensuring accuracy and clear communication across teams.



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