Customer Relations Service

TARANG PARMAR

+1-437-***-**** ****************@*****.*** Address: 33 Lakeland Crescent,

Scarborough, ON M1G 2L4

SKILLS SUMMARY

● Communication Skills (Multilingual) - Fluent in English, Hindi, and Gujarati languages

● Teamwork - Excellent team player with focus on collaboration, team-building and customer relations

● Money Math Skills - Responsible for handling cash at Point of Sales (POS) and Telephone orders

● Additional skills: Punctuality, Adaptability, Positive Attitude, and Leadership

● Prioritization, Multitasking, and problem-solving abilities in fast paced environment EDUCATION

● Currently Enrolled in Bio-medical Engineering Technology at Centennial College- Progress Campus.

● Bachelor of Engineering in Bio-medical Engineering at Gujarat Technological University, India. EXPERIENCE

Assistant Cook/ Dough Maker February 2023 – June 2024 La Pino’z Pizza, Ahmedabad, India

● Prepared dough for pizza, or other baked goods by measuring and mixing ingredients according to recipes or instructions.

● Kept track of flour, yeast, and other ingredients used in dough preparation, informing supervisors when supplies are low.

● Ensured the quality and taste of dough products by inspecting them for texture, appearance, and taste.

● Followed health and safety guidelines to prevent accidents and ensure a safe working environment. General Merchandising Associate June 2023 – November 2023 Reliance Fresh, Ahmedabad, India

● Assist customers in finding products, answering questions about merchandise, and providing information on product features and benefits.

● Monitor inventory levels and assist in inventory counts or audits to maintain accurate stock levels. Notify management of low stock or inventory discrepancies.

● Operate cash registers, handle cash, credit card transactions, and issue receipts accurately. Process returns or exchanges following store policies.

● Adhere to company policies and procedures, including safety regulations, customer service standards, and merchandising guidelines.

Bakery Assistant/Crew Member May 2022 – June 2023

Ashish Bakery, Ahmedabad, India

● Measured and prepared ingredients for baking, such as flour, sugar, butter, and eggs, following recipes and instructions provided by the head baker or supervisor.

● Operated ovens to bake bread, pastries, cakes, cookies, and other baked goods according to specified recipes and baking times.

● Adhered to proper food handling, safety, and sanitation standards during food preparation.

● Maintained sanitization by cleaning and maintaining all areas of the restaurant.

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