Warehouse Worker Customer Service

PAUL MEDINA

Albuquerque, New Mexico ***** 505-***-**** **********@*****.***

Professional Summary

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Skilled Taxi Cab Driver dedicated to providing exceptional customer service to all customers. Versed in keeping vehicle clean and serviced. Adept at providing top-notch care to passengers and belongings.

Aggressive yet friendly individual with proven track record of successfully negotiating contracts and fostering customer satisfaction. Well-versed in and committed to compliance with latest regulations and standards. Experienced in building strong relationships with clients and providing cost-effective solutions.

Skills

• Shipping and receiving

• Warehouse Logistics

• Loading and unloading

• Accurate money handling

• Conflict resolution skill

• Passenger assistance

• Vehicle operations

• Adaptable nature

• Clean driving record

• Schedule Management

• Flexible and Adaptable

• Active Listening

• Excellent Communication

• Self-Motivated

• Dependable and Responsible

• Analytical and Critical Thinking

• Problem-Solving

Work History

Warehouse Worker 04/2024 to Current

RedCap Staffing – Albuquerque N.M.

• Loaded, unloaded, and moved material to and from storage and production areas. Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

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Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

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Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.

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Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.

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• Increased accuracy of inventory records through meticulous documentation and regular audits. Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.

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Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.

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Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.

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• Optimized storage space, rearranging items to better utilize available square footage.

• Maintained clean, orderly work environment free of hazards.

• Unpacked and repacked items in different quantities and configurations for shipment.

• Loaded and unloaded materials onto and off of trucks for fast shipment. Shipped material and performed boxing, packing, labeling, and preparation of related documents.

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• Assisted in receiving, stocking and distribution of merchandise.

• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

• Assembled pallets and crates for secure transportation of materials.

• Surrounded items in cling film, padded blankets, and tape to protect from damage. Taxi Driver 08/2015 to 05/2019

Giant Cab company – Albuquerque N.M.

Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.

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• Maintained a clean, comfortable vehicle to enhance the overall passenger experience.

• Maintained log of daily trips to keep accurate records of fares and destinations.

• Accepted payments and provided receipts for fares to keep accurate records of transactions.

• Developed strong relationships with repeat clientele through consistent quality service. Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.

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• Improved passenger satisfaction by providing friendly and efficient service during taxi rides.

• Handled challenging situations calmly, resolving disputes professionally and effectively. Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.

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Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.

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Stayed up-to-date on local events and attractions to provide knowledgeable recommendations for tourists or new residents.

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• Demonstrated adaptability to changing circumstances such as weather conditions or unexpected route changes due to construction work.

• Arrived on time to customer appointments.

• Developed loyal customer base by offering personalized service and attention to detail.

• Strengthened company reputation with consistent positive feedback from passengers.

• Increased customer loyalty with excellent communication skills and a professional demeanor.

• Enhanced communication skills through daily interaction with people from diverse backgrounds.

• Offered above-and-beyond service to every rider to encourage repeat business.

• Frequented high-volume areas such as airports and bars to pick up spontaneous fares.

• Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior. Door-to-Door Sales Representative 08/2014 to 07/2015 Brinks Home Security – Albuquerque N.M.

Maximized efficiency in time management by strategically scheduling visits within geographical areas to minimize travel times between appointments.

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Monitored industry trends and utilized insights gained to inform more targeted approaches when interacting with potential clients during door-to-door engagements.

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Boosted territory revenue through consistent follow-ups on leads and effective time management.

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Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.

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Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.

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Established trust with potential clients using transparent communication methods and honest assessments of their requirements.

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Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.

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Demonstrated adaptability in adjusting presentation style based on individual customer preferences, leading to increased success rates in closing deals.

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Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.

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Developed comprehensive understanding of competitor offerings to effectively highlight advantages of own products during presentations.

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Increased sales by establishing rapport with potential customers and delivering tailored product presentations.

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• Handled cash, check and credit cards, processing transactions onsite for products and services. Pursued existing and potential customers by phone, email and text message to generate leads and close sales.

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Tree Trimmer supervisor 11/2012 to 06/2014

Trees R.A. Breeze – Phoenix Az

• Used shears, pruners, and chainsaws to prune and trim hedges and shrubs. Promoted safety in the workplace by adhering to industry guidelines, including proper equipment usage and maintenance.

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Maintained a high level of customer satisfaction by completing jobs on time and within budget constraints.

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Exceeded client expectations while maintaining the highest safety standards during tree trimming and removal projects.

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Developed strong professional relationships with clients based on trust, reliability, and consistent delivery of quality services provided in a timely manner.

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Maintained a clean, organized work site, demonstrating professionalism and respect for the property owners throughout each project''s duration.

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• Limbed and pruned variety of tree species.

Safeguarded surrounding property with careful planning and attention to detail during tree removal projects.

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• Increased curb appeal for residential properties through meticulous trimming of trees and shrubs. Collaborated with team members to ensure optimal results while working on large-scale projects.

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Demonstrated strong communication skills when interacting with clients, addressing questions or concerns regarding the tree trimming process.

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Streamlined work processes for increased efficiency, implementing best practices for tree trimming and removals.

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Ensured environmental sustainability through responsible disposal of debris from trimming and removal projects.

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• Organized materials, tools, and equipment to supply team members.

• Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.

• Used ropes and chains to reach hard-to-reach branches for trimming and pruning. Advised customers on proper tree or shrub care to promote healthy growth and improve appearance.

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Education

GED: Basic Curriculum 07/1995

Rio Grande High School - Albuquerque N.M.

Accomplishments

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