Customer Service Representative

ANGELA PETREA

*** ******* ******, **********, ** 28083 · 704-***-****

Email · ************@*****.***

A challenging career opportunity where my extensive customer service background will benefit both our clients and our company. I am a self-motivated professional with a positive attitude. I have strong organizational and time management skills. Excellent interpersonal skills while paying specific attention to detail.

EXPERIENCE

4/19—12/21

CENTRAL PERMITTING SPECIALIST IREDELL COUNTY

BUILDING STANDARDS

Receives, processes and issues Building, electrical, mechanical, plumbing and other permit applications. Updates contractor licenses and check applications for final inspections. Work closely with Environmental Health department and Zoning department for the County.

7/18—4/19

CUSTOMER SERVICE REPRESENTATIVE, BLUEHARBOR BANK

Opened new Mooresville office participating in marketing for the new office. Open new residential and business accounts. Issued Official checks, money orders, and operated vault cash drawer. Provided excellent customer service and referred to other lines of business as needed. 3/17—7/18

OFFICE ADMINISTRATOR, DESIGNIA INC

Welcoming visitors and directing them to the relevant office. Performed clerical duties such as submitting proposals for sales contracts. Coordinated and managed appointments for designers. Maintained general office files, including job files, vendor files, and other files related to company’s operations.

3/10—3/17

PERSONAL BANKER. FIRST CHARTER, 53 BANK

Aid customers in opening, managing, and optimizing their bank accounts while referring other banking products as needed. Banker within Retirement Center, welcoming new residents and providing information for new accounts as well as referring clients to our Investment Counselor. Worked off-site at Davidson College to welcome college students and parents offering our products and services.

2/90—2/04

TRAVEL TEAM BANKER, CLIENT SUPPORT SPECIALIST

WACHOVIA BANK

Provided customer service between several offices due to employees being short staffed. Adhered to Banking policies and procedures. Performed Personal Banker and/or teller work as needed per office. BUSINESS BANKING—worked closely with loan office and prepared loan documents, set up appointments, kept files organized for efficiency. EDUCATION

8/88—6/90

BUSINESS ADMINSTRATION, MITCHELL COMMUNITY COLLEGE SKILLS

● Sales and Service within Banking Industry

● Professional eager to learn more

● Efficient with specific attention to detail

● Goal oriented

● Team Player

● Positive and Dependable

CERTIFICATIONS

NOTARY PUBLIC NMLS

LAW AND ADMINISTRATION CERTIFICATION

SALES AND SERVICE—FIFTH THIRD BANK

2

Contact this candidate