Customer Service
Resume:
Sarah Alvanez
Yuma, AZ *****
*****************@***********.***
Motivated, resourceful individual with professional experience offering excellent customer service. Contribute to the success of the company by following and adapting to a variety of duties.
• English Speaking
• Clerical duties
• Maintenance
• Housekeeping
• Residential Specialist
• Inventory Control
• Maintain Documents / Records • Loading and Unloading Products • Great Customer Service • Knowledge of City Routes • Dependable Hard Worker
• ElderCare
• Some Knowledge of Wastewater and Water
• Casino Technician
• CPR & First Aid
• FoodHandlers Card
Authorized to work in the US for any employer
Work Experience
Water/Wastewater Operator
Cocopah Tribe
April 2018 to April 2019
Add chemicals, such as chlorine to disinfect water or other liquids
• Inspect equipment on a regular basis
• Monitor operating conditions, meters, and gauges
• Collect and test water and sewage samples
• Record meter and gauge readings, and operational data
• Operate equipment to purify and clarify water, or to process or dispose of sewage
• Clean and maintain equipment, tanks, filter beds, and other work areas
• Stay current on environmental laws and regulations
• Ensure safety standards are met
Room Attendant
Cocopah Resort and Conference Center
May 2017 to June 2017
• Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts.
• Disinfected equipment and supplies, using germicides or steam-operated sterilizers.
• Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
• Emptied wastebaskets, emptied and clean ashtrays, and transported other trash and waste to disposal areas.
• Cleaned rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners. Maintence
Cocopah Korner Store
June 2015 to December 2016
• Serviced, cleaned, and supplied restrooms.
• Cleaned building floors by sweeping, mopping, and vacuuming.
• Gathered and emptied trash.
• Mixed water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
Residential Specialist
Cocopah Indian Housing and Development
January 2006 to December 2007
• Answered telephones, directed calls, and took messages.
• Operated office machines, such as photocopiers and scanners, voice mail systems, and personal computers.
• Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, took orders, and addressed complaints.
• Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.
• Inventory and ordered materials, supplies, and services. Caregiver
Guardian Angel/ Tiger Care-Yuma, AZ
• CPR and First-Aid certified
• Assisted client with Activities of Daily Living (ADLS)
• Serving as a companion to clients
• Transporting clients to and from appointments, errands, activities and etc.
• The ability to provide care across a variety of settings, including group homes and day service programs
• Performing light housekeeping duties (e.g., keeping room clean, laundry)
• Providing bathing and dressing assistance
• Keeping proper care records and reporting changes to nursing team.
•
Laundry Attendant
Yuma, AZ
Washing and drying laundry, folding, and cleaning laundry room. Laundromat Attendant
Ave A Laundromat-Yuma, AZ
• Sort and separate items to be laundered using appropriate methods and equipment
• Load and unload washers and dryers
• Check and sort laundry for stains, tears, and other damage
• Fold and hang clean laundry
• Prepare items for dry-cleaning
• Maintain inventory of laundry supplies
• Assist customers with their questions and concerns
• Keep the laundry area clean and organized
• Follow safety rules and regulations in the laundry room
• Work cash register
• Give change
Housekeeping
• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
Van Driver
Cocopah tribe
• Pick up passengers from a set location
• Drive passengers to their destination
• Converse with your passengers
• Perform minor vehicle maintenance
• Keep track of fuel usage
Head Start Assistant Driver
Cocopah Tribe
• Pick up passengers from a set location
• Drive passengers to their destination
• Converse with your passengers
• Perform minor vehicle maintenance
• Keep track of fuel usage
Education
GED
Yuma Testing Center
1990
Skills
• Typing
• Cleaning (10+ years)
• Janitorial experience
• Custodial experience
• Housekeeping manageme1nt (5 years)
• Hospitality (5 years)
• Hotel experience
• Laundry (8 years)
• Caregiving (5 years)
• Meal Preparation (6 years)
• Homecare (5 years)
• Home Care (3 years)
• Senior Care (5 years)
Certifications and Licenses
CPR & AID
October 2022 to October 2024
Food Handlers Card
2022 to July 2024
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