Customer Service Driver's License

GL

GUSTAVO LACAYO

***********@*****.*** 510-***-**** Concord CA

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Vehicle Maintenance

Appointment Scheduling

Equipment Operation

Customer Service

Punctuality

Safety Protocols

Loading and unloading

Problem-Solving

Valid Driver's License

Punctual and Reliable

Daily logging

Able to operate vary types of warehouse machinery. Fast learner

Alllied

Driver/Costomer Service /Accounts

Payable Clerk

08/2013 - Current

Participated in training sessions regarding safe driving practices and defensive driving techniques.

Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

Provided excellent customer service by responding promptly to customer inquiries and complaints.

Angela's cleaning services Brentwood,

California

Cleaning Supervisor

09/2009 - 07/2013

Managed daily cleaning operations and staff of up to 10 cleaners. Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.

Conducted regular inspections of all areas to ensure that standards are met and maintained.

Created weekly schedules for staff members to ensure proper coverage in all areas.

Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.

Assisted with training new employees on safety protocols, cleaning techniques, and job duties.

Provided guidance and support to team members when needed or requested.

Ensured that all required health, safety, sanitation regulations are followed by staff members.

Resolved customer complaints promptly and efficiently while ensuring a positive experience.

Summary

Skills

Experience

Performed basic repairs such as replacing light bulbs or minor plumbing issues as needed.

Updated policies and procedures related to cleaning services in order to remain compliant with industry regulations.

SF Grával company

Driver/Warehouse Worker

02/2006 - 02/2009

Delivered packages to customers in a timely and efficient manner. Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.

Maintained accurate logs of vehicle inspections and repair status. Verified the contents of inventory loads against shipping papers. Provided excellent customer service by responding promptly to customer inquiries and complaints.

Loaded and unloaded goods from truck using hand-trucks or pallet jacks and forklifts.

Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.

Assisted with loading and unloading freight when necessary. Adhered to company policies and procedures related to safety and security standards.

Secured merchandise, avoiding damage during transportation. Operated standard warehouse equipment to assist with loading and unloading of deliveries.

Completed necessary paperwork and documentation for deliveries. Assisted in loading and unloading vehicles to ensure safe transport of goods.

Westmoor High School Daly City, CA

High School Diploma

2002

Education and Training

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