Aspiring Medical Sales Representative

Brooke Czaja

219-***-**** ******@******.***

EDUCATION

Purdue University, West Lafayette, IN Class of May 2024 Bachelor of Science. in Biomedical Health Sciences Minor in Management

Cumulative GPA: 3.67

EXPERIENCE

Van Senus Chiropractic Wellness Center, Schererville, IN December 2020 - January 2022 Technician

● Administered ultrasound therapy to alleviate pain and address medical conditions, prioritizing patient comfort and well-being

● Acquired rapid proficiency in operating a wide range of medical equipment, ensuring efficient and accurate use in a clinical setting

● Exhibited prowess in patient interactions, cultivating meaningful connections and elevating overall experiences Eye Designs, Merrillville, IN May 2021 - Present

Optician

● Bridged medical expertise with empathetic customer communication to educate clients on health-related products and services, cultivating trust and catalyzing sales growth

● Conducted preliminary patient examinations including, retinal scans, autorefractions, and recording health records

● Established meaningfully connections with patients to enrich their office visit experience and provide comprehensive care in both health and cosmetic aspects of eyecare

● Operated Eyefinity Practice Management program, overseeing scheduling, orders, insurance, payments, and ensuring smooth operations

The Bryant Food and Drink Company, West Lafayette, IN August 2022 - March 2023 Server

● Reconciled conflicts swiftly, achieving 100% customer satisfaction, subsequently elevating the rate of repeat business

● Leveraged product knowledge to upsell menu items, contributing to significant revenue growth and profitability

● Demonstrated attention to detail in interactions with customers, managing on average 5 or 6 parties simultaneously, enhancing overall satisfaction and loyalty

Ciao Bella, Schererville, IN May 2023 - August 2023 Server

● Provided personalized service in a sophisticated, upscale dining environment, exceeding expectations of clientele

● Navigated diverse cultural backgrounds sensitively, nurturing a welcoming dining environment for over 30 patrons per hour

● Maintained an elegant and polished environment, reflecting establishment commitment to excellence Pizza Uncommon, West Lafayette, IN November 2023 - Present Food Service Worker

● Demonstrated versatility in a multifaceted role at a bustling pizzeria, fostering team growth and operational efficiency, all while engaging with over 100 customers each shift

● Utilized culinary skills to prepare and present pizzas, gelato, drinks, and other menu items with precision

● Spearheaded leadership development and productivity initiatives, contributing to a culture of continuous improvement ENGAGEMENT

Pre-Optometry Club, Women in Sales Club, Alpha Lambda Delta - Phi Eta Sigma Honor Society, Alpha Omicron Pi Sorority, Intramural Volleyball and Basketball

HONORS AND AWARDS

Dean’s list, Semester Honors, James and Betty Dye Scholarship, Dollars for Scholars Scholarship

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