Customer Service Assistant Manager

JAKE BEVINS

************@******.*** 828-***-**** Boone, NC 28607

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills

Organization

Multitasking

Working collaboratively

Conflict resolution

Friendly, positive attitude

People skills

Time management

Customer service

Reliable and trustworthy

Leadership

Experience

Deli Assistant Manager Ingles - Granite Falls and Boone, NC 08/2021 - Current

Assigned tasks to employees and monitored productivity, performance, and task completion.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Prioritized and organized tasks to efficiently accomplish service goals.

Demonstrated leadership by making improvements to work processes and helping to train others.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Tracked inventory, ordered products, kept track of sales, profits, and losses.

Intern A Clean Wilson Creek non-profit organization – Mortimer/Boone, NC 05/2023 - 08/2023

Conducted research on the history and conservation of the Wilson creek area and the ghost town of Mortimer, wrote a paper about the area and conducted an interview and helped create a YouTube video about the area to raise awareness.

Participated in river patrols where trash was picked up and the river was cleaned.

Attended meetings where progress reports where shared and information given, as well as ideas thrown around for upcoming events/problems that were happening in the county.

Deli Associate Food lion – Boone, NC 09/2022 – 03/2023

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Prioritized and organized tasks to efficiently accomplish service goals.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Laborer/Mechanic Jerry Bevins’ Auto Sales - Lenoir, NC 06/2021 - 08/2021

Restored antique cars, turning a wrench

Worked around and in the building to maintain a clean work environment

Landscaper David's Landscaping - Lenoir, NC 06/2020 - 08/2020

Maintained garden areas and landscaping greenery to enhance property appearance and plant health.

Pruned trees and bushes to improve visibility and shapes.

Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.

Removed poison ivy and other harmful plants while wearing protective gear.

Education and Training

East Burke High School Connelly Springs, NC

High School Diploma

Western Piedmont Community College Morganton, NC

Associate of Arts

Appalachian State University Boone, NC

Perusing Undergraduate degree in Biology with concentration in Environmental, Ecology and, Evolution

Contact this candidate