Customer Service Inventory Control

Resume – Manaka Ellen Sachikonye

Self-motivated, hard-working, and ambitious man whose interaction with diverse peoples has built versatility and an ability to think laterally.

SKILLS

MS Office

Customer service

Problem solving

Inventory control.

PERSONAL ATTRIBUTES

Able to work under pressure.

Team Player

Fast learner

Good at multi-tasking

Great communication skills

Flexible and adaptable

HOBBIES

Sightseeing

Hiking

Travelling

Gaming

CONTACT DETAILS/PERSONAL DETAILS

MOBILE 945-***-**** HOME AND POSTAL ADDRESS 4060 Elderberry Forney

Texas 75126

E-MAIL ************@*****.***

EDUCATION:

SKILLS

High School Certificate

SKILLS

WORK EXPERIENCE

Dates: June 2023 to March 2024 Company: Navient Position: Customer Service Agent Responsibilities:

Providing introductory information to prospective and new customers

Ensuring that consumers are satisfied with products or services by handling complaints and inquiries.

Following up with clients or customers by phone or email to check that they’re still satisfied with the service.

Letting customers know about additional products or services that might benefit them.

Determining the quickest, most effective ways to answer a customer’s questions.

Escalating queries and concerns, when necessary

Troubleshooting common issues with products or services

Working with a team of customer service agents and other departments to find appropriate solutions to problems. Dates: January 2023 to June 2023 Company: Brookshire Position: Bakery Clerk \Cashier Responsibilities:

Cashier

Providing customers with fast, friendly, accurate and safe service.

Proactively seek product/project knowledge to provide customers with information and identify selling opportunities.

Escalation of customer issues, expediting price checks,

Process checkout and/or return transactions, as well as monitor and maintain the self-checkout area. Bakery

Adhere to quality control and food safety standards by stocking and rotating baked goods.

Assist bakery personnel with preparing, packaging, labeling, and maintaining product displays.

Maintain stock levels and product quality by monitoring dates, appearance, and storage temperature controls.

Assist customers by answering questions on products. Dates: December 2021 to Dec 2022 Company: Walmart Position: Inventory Clerk Responsibilities:

Maintains inventory accuracy for the facility by binning and picking merchandise.

Labeling Items with price and barcode labels

Packing shelves and zoning; organize receiving.

Tracking stock levels on shelves

Notifying supervisors and managers of inventory levels Dates: February 2019 to November 2021 Company: Texas Care One Position: PA Responsibilities:

Client scheduling and follow up, appointments,

Handling confidential records, filing, and receptionist duties.

Answering multi-line telephone system in a courteous and timely manner, taking accurate messages,

Answering pertinent questions.

Scheduling appointments in accordance with scheduling guidelines,

Maintaining all files in an organized and accessible manner, updating information.

Contact this candidate