Medical Assistant Patient Intake

Stephani F. Brown

*************.****@*****.*** • 240-***-****

Objective To grow my experience in the medical field as a medical assistant in which I can apply my educational background and time management skills to provide quality assistance to both physicians and patients.

Education: Penn Foster High School 2019 – 2020 Diploma Fortis College Landover 08/2021-07/2022 CPR and AED Certified National Performance Specialist March 2023 Certified Phlebotomy Technician Certified Clinical Medical Assistant

Skills:

Triage patients

EKG

Blood draw

Scheduling appointments

Writing Referrals

Medical Billing & Coding

Answering phones

Electronic Prescriptions

Collecting Lab Specimens

Explaining treatment to patients

Injections (Intradermal, Subcutaneous, and Intramuscular) B12, Yellow fever Experience:

MedStar Health Washington, DC

Medical Assistant 02/2024 – Present

• Conducting patient intake to include medical histories and triage.

• Provide explanation of treatment procedures to patients.

• Prepare patients for and assist the physician with examinations.

• Collect and prepare laboratory specimens.

• Perform basic laboratory testing.

• Inform and instruct patients regarding medication and special diets. Unity Healthcare Washington, DC

Medical Assistant 02/2023 – 02/2024

• Conducting patient intake to include medical histories and triage.

• Provide explanation of treatment procedures to patients.

• Prepare patients for and assist the physician with examinations.

• Collect and prepare laboratory specimens.

• Perform basic laboratory testing.

• Inform and instruct patients regarding medication and special diets. ACE Urgent Care & Clinic Greenbelt, MD

Medical Assistant 08/2022 – 02/2023

• Conducting patient intake to include medical histories and triage.

• Provide explanation of treatment procedures to patients.

• Prepare patients for and assist the physician with examinations.

• Collect and prepare laboratory specimens.

• Perform basic laboratory testing.

• Inform and instruct patients regarding medication and special diets. Lakewood Family Clinic Upper Marlboro, MD

Medical Assistant (Externship) 06/2022 – 07/2022

• Conducting patient intake to include medical histories and triage.

• Prepare patients for and assist the physician with examinations to include interviewing patients in order to document basic medical history.

• Collect and prepare laboratory specimens.

• Perform vaccinations and EKGs

• Inform and instruct patients regarding medication and special diets.

• Completed various administrative tasks such as answering phones, filing medical records, insurance reporting, scanning and faxing documents.

Capitol Therapy Bladensburg, MD

Administrative Assistant 07/2017 – 09/2022

• Aid in all office logistics to include but not limited to data entry, phone management, typing 60 wpm.

• Work well with team and independently.

• Prioritize schedule and tasks to ensure all patients and tasks are satisfied in a timely manner.

• Demonstrate excellent written and verbal communication skills.

• Utilize superb computer skills using word, excel, power point and outlook daily.

• Ensure patient and office finances are properly recorded using medical billing and coding techniques. E. House Executive Security Professionals Inc. Camp Springs, MD Dispatch Supervisor 04/2013 – 1/2021

• Monitored CCTV cameras, burn discs, rewind footage, managed phones.

• Operated copy machines, faxes, emails and print documents.

• Created and maintained training manual for the company.

• Trained each new dispatcher in the company.

DC Water & Sewer Authority (Laid off due to COVID-19) Washington, DC Customer Service Representative 02/2020 – 12/2020

• Assisted customers with creating online profiles to self-manage their accounts.

• Aided customers in maintaining current accounts by processing payments and creating payment plans.

• Managed high volume multi-line digital phone system.

• Answered inquiries and resolved problems by clarifying desired information, researching, locating, providing information, exploring answers, and providing alternative solutions. Metropolitan Protective Services Lanham, MD

Security Officer, Concierge 10/2008 – 03/3013

• Filed reports, monitored, and patrolled designated areas.

• Enforced violators of rules, infractions such as loitering, smoking

• Registered record time of inspections trips

• Reported all incidents to proper authority.

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