Data Entry Home Health

***** **** *** *, ********, UNITED STATES, ***** •

**************@*****.*** • 608-***-****

SULAYMAN NJIE

Remote

PROFESSIONAL SUMMARY

Detail-oriented bilingual professional, proficient in managing remote administrative tasks including data entry, scheduling, and billing. Excels in communication and multitasking across diverse platforms, ensuring high levels of accuracy and client support in virtual settings.

EMPLOYMENT HISTORY

DRIVER Sep 2023 - Jul 2024

Carepool Madison, Wisconsin

CERTIFIED HOME HEALTH AIDE Jul 2024

Options Community Living

Veyo

Integrity Residential Services

JCpenney

EDUCATION

LIBERAL ARTS Apr 2021

Madison Area Technical College

65 College Credits

• Dispatching Courses

• First Aids

COURSES

DISPATCHING COURSES

FIRST AIDS

Ensured punctual client pickups

Managed secure luggage transportation

Answered inquiries about local attractions

Maintained high standards of vehicle hygiene and comfort Streamlined client record keeping and medication administration processes Implemented stringent hygiene standards for client safety Developed and executed client-focused meal plans

Efficiently managed medication administration as per doctor's directives Fostered calm environments to reduce behavioral issues Ensured timely collection of payments, issuing receipts Proactively scheduled car service appointments, addressing any issues Kept abreast of road conditions via traffic and weather reports Uphold professional boundaries with residents

Provide analytical problem-solving assistance to clients Stimulate residents to participate actively in community events Build strong relations with family, friends, and neighbors Proactively call for additional checkout assistance Maintain fitting rooms and recovery areas

Enthusiastically engage with customers to resolve issues and assist with credit rewards and gift card programs ADDITIONAL INFORMATION

WORK EXPERIENCE

Carepool, Madison Wisconsin

• Pick up clients from the place and at the time they've requested

• Assist clients with loading and unloading their luggage

• Answer clients questions about the area and local places of interest

• Ensure the car seats are clean and comfortable for all rides WORK EXPERIENCE

Options Community living (Certified Home Health Aide)

• Maintaining clients records and medication logs

• Ensure and maintain a safe and sanitary environment for clients

• Prepare meals for clients according to standard care plan

• Prep medication and administer medication according to doctors instructions

• Maintain and create a peaceful environment that reduces behavioral triggers

• Schedule doctor's appointment, community event and transport them to and from WORK EXPERIENCE

Veyo

• Collect payments and issues receipts

• Map out driving routes ahead of time to determine the most expedient trip

• Schedule regular car service appointment and report any issues

• Listen to traffic and weather reports to stay up to date on road condition WORK EXPERIENCE

Integrity Residential services

• Maintain healthy and professional boundaries with residents

• Provide problem solving assistance and companionship with clients

• Assist residents to develop and expand participation in community activities and build relations with family, friends and neighbors

WORK EXPERIENCE

JCpenney

• Resolve escalated customer complains

• Proactively calls for assistance when additional help is needed in checkout

• Assist with recovery, put things back and fitting room maintenance as needed

• Support company shrink and safety initiatives

• Actively and enthusiastic engage customer while working to resolve problems and assist with credit rewards and gift card programs

SKILLS

Project Management, Client Relations, Digital Literacy, Analytical Thinking, Strategic Planning, Organization, Communication, Technical Proficiency, Teamwork, Data Entry.

Contact this candidate