Professional summary
Data Entry professional with over 23 years of experience in office administration, patient services, and medical assistance. Proficient in multitasking, time management, and problem-solving, with a strong focus on detail- oriented tasks. Demonstrates strong communication skills and organizational abilities, ensuring efficient workflow and adherence to industry regulations. Adept at conflict resolution, contributing to a supportive and collaborative work environment.
Employment history
Liley family Enterprises Secretary/ Billing Missouri Sep 2020 - Jun 2023
maintain office staff,
scheduling making sure office had coverage at all times entering payments, personal information into computer, billing statements collection of money
answering multi line phones.
Making files insuring all legal paperwork was signed Customer services explaining in detail how our services worked Assisted in fixing issues with complaints
Worked with different companies/agencies for services Ensure compliances with OSHA regulations
Southeast Missouri hospital Patient services representative/Pre-CERT Cape Girardeau Mo Sep 2014 - Sep 2020
Verifying insurance
Contacting insurance companies for pre-CERT for hospital stay Working with ICD 10 codes
Verifying Medicare days
In putting all data into patient’s files
Worked with social workers for patient stays
Prior to this position, I did pre-registration for patients testing, and/or admissions to hospital Answering multi line phones
Entering all personal data into system
Abide by all HIPAA laws
Both positions was fast paced, multitasking, using organization skills, good work ethic good attendance
Tammy Liley
Data Entry
185 Old Meadow Ln, Branson, United States, 65616
*********@*****.***
Employment history
Physicians associates Medical assistant Cape Girardeau Mo May 2000 - Apr 2002
Medical assistant, to a pediatrician
Answering phones and scheduling appointments
Scheduling testing
Signing in patients verifying weights pressures and temps Assisting with patient care procedures in office
Insuring compliance with HIPAA laws
Maintaining good rapport with other office, staff, and physicians Worked well in high, stressful situations for fast-paced office Charting patients care for that visit
Good rapport with the parents and patience
Maintaining patient’s rooms with all supplies and making sure all rooms were clean after each patient Skills
Time management Attention to detail
Problem solving Communication
Organizational skills Multitasking
Conflict resolution
Education
High School Diploma Lafayette High School Ellisville, MO Aug 1983 - May 1985
Sanford Brown Buisness College Des Peres, MO
May 1987 - May 1988
Southeast Missouri State University Cape Girardeau, MO May 2004 - May 2006