Administrative Assistant Case Manager

Soraya Franco

* ******** **. ****** **. ***** 774-***-**** ***********@*****.***

OBJECTIVE Experienced case manager who excels at relationship building. Able to network with public organizations and businesses to create successful partnerships. Highly organized, able to coordinate administrative office and personal activities. Outstanding verbal and written communication.

EDUCATION

Business Administration AB, AS Seton Hall University Dates from 1983 to 1986 South Orange NJ.

EXPERIENCE

Medical Administrative Assistant/Secretary Brigham and Women’s Hospital, Boston MA. Dates from August 2007 to February 2024

● The Administrative Assistant will manage and support the Physicians and staff; Preparing documents and medical reports, telephone calls, scheduling patient appointments and arranging referrals, billing patients and third-party payers, controlling accounts receivables, screening and sorting mail, manuscripts and correspondence, maintained office files and patient records, performs related duties as require.

Sales Client Advisor High Technology Corporation Hackensack NJ. Dates from March 1988 to April 2007

● Creating marketing plans to increase client acquisition. Set up meetings to help prospective accounts with sales management to optimize plastic and pipelines sales. Manage the appropriate follow-up actions plans. B2B experience, outside sales financial and accounting experience.

SKILLS

Comfortable working in Microsoft Office, PowerPoint, Nextgen and epic. High level verbal, written and secretarial skills. A satisfactory combination of education, training and experience. Excellent organization and time management skills. Excellent social skills able to operate with diplomacy, tact and empathy. Fluent Spanish and Portuguese.

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