Data Entry Customer Service
Resume:
MARISOL
GOMEZ
*****.***********@*****.***
Corona, CA 92882
SKILLS
Active listening abilities
Problem-Solving
Teamwork and Collaboration
Time Management
Attention to Detail
Multitasking
Reliability
Effective Communication
Adaptability and Flexibility
EDUCATION
Norco College
Norco, CA
General Education
Advanced Beauty Techs Academy
Corona, CA • 2022
Certificate Of Technical Studies: Esthetician
Lee Pollard High School
Corona, NM • 2016
General Education
CERTIFICATIONS
Esthetican
PROFESSIONAL SUMMARY
Driven and adaptable, I leveraged problem-solving and active listening to enhance operational efficiency at Moh's Tek Biopsy Lab. Demonstrated exceptional teamwork and attention to detail, contributing to a significant reduction in sample processing times. Skilled in data entry and package handling, I consistently ensured accuracy and safety, supporting seamless workflow and client satisfaction across diverse roles.
WORK HISTORY
Moh's Tek Biopsy Lab - Pathology Lab Assistant
Tustin, CA • 08/2021 - Current
Facilitated smooth communication between the pathology department and hospital staff, ensuring prompt delivery of critical information regarding patient diagnoses.
Provided exceptional support during autopsies, assisting in sample collection and documentation as needed.
Exhibited strong problem-solving skills when faced with challenges such as equipment malfunctions or unexpected changes in workload volume.
Contributed to the timely delivery of patient results by promptly completing paperwork and entering data into the laboratory information system.
Supported efficient patient care by processing tissues quickly for analysis while adhering to strict quality control measures at every stage of preparation.
Maintained a clean, well-organized workspace to optimize productivity and prevent cross-contamination of samples.
Beauties On the Run - Beauty Salon Assistant
Ontario, CA • 02/2019 - 06/2021
Helped prepare clients for hair service.
Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
Offered exceptional service and support to walk-in and scheduled customers.
Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Processed payments, entering sales in register for prompt customer service.
Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
Maintained a well-organized salon environment by managing supplies inventory and restocking when necessary.
Amazon - Amazon Package Handler
Jurupa Valley • 11/2018 - 12/2019
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
United Parcel Service, UPS - Data Entry Clerk
Ontario, CA • 01/2017 - 10/2018
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data on package entries.
Corrected addresses on packages
Sorted documents and maintained organized filing process.
LANGUAGES
Spanish
English
.
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