Customer Service Representative

BERNARD GOLDSBOROUGH

PC Technician and Help Desk support

Louisville, KY 40216

*******************@*****.***

+1-502-***-****

To obtain Employment and to establish thyself as a trusted and hardworking employee Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Call Center Customer Service Representative

Experis-Louisville, KY

June 2024 to Present

Provides customer service to all customers and new clients through clients customer portal or during phone calls

PC Technician

V-Soft Consulting-Louisville, KY

April 2024 to June 2024

• PC Repair

• Calibration

• Setup

• Software installation

• Wiring

• Power Tool usage

• Device Assembly

• Unloading supplies

Customer Service Representative

Speedway-Louisville, KY

January 2023 to April 2024

• Cash Handling

• All general cleaning

• Food preparation

• Safe Key holder

Medical Device Technician

ManpowerGroup-Louisville, KY

February 2017 to January 2023

Warehouse and logistics

• Picker/Packer

• Loading and unloading

• Device repairs and calibrations

Education

High School Diploma

Highland Springs High School - Highland Springs, VA 2007 to 2011

Skills

• Customer Service (5 years)

• Floor Technician (5 years)

• Dish washer (10+ years)

• Administrative Support (5 years)

• Drilling

• Medical Devices (2 years)

• Housekeeping (8 years)

• Assistant (7 years)

• Pallet Building (4 years)

• Receptionist (7 years)

• Onsite

• On-Site

• Cleaning (10+ years)

• Excel

• Filing

• Word (10+ years)

• Time Management

• Customer Service Skills

• Data Entry (10+ years)

• Custodial Experience

• Laundry

• Environmental Services

• Buffing

• Hospital Experience (10+ years)

• Commercial Cleaning

• Supervising Experience

• Mowing

• Snow Plowing

• Materials Handling

• Landscape Maintenance

• Lawn Care

• Food Preparation

• Medical Device Technician (5 years)

• Cytotechnology (5 years)

• LabView (5 years)

• Pathology (5 years)

• Quality control (5 years)

• Data analysis skills (5 years)

• Specimen preparation (5 years)

• Facilities Maintenance

• Assembly

• Key Holder

• Plumbing

• Groundskeeping (10+ years)

• Equipment Repair

• SAP

• Heavy lifting

• Supply chain

• Manufacturing

• Materials management

• Assembly

• Load & unload

• Supervising experience

• Mobile devices

• Leadership

• Cash handling

• Merchandising

• Desktop support

• Guest services

• Windows

• Cash register

• Operating systems

• Google Suite

• Laboratory experience

• Hospital experience

• Continuous improvement

• IT support

• Security

• iOS

• Clerical experience

• Human resources

• Help desk

• Live chat

• Software troubleshooting

• Customer service

• Telecommunication

• Computer networking

• Front desk

• IT

• System security

• Technical support

• Network protocols

• SharePoint

• Microsoft Access

• Data center experience

• Workday

• Java

• Hotel experience

• Hospitality

• Purchasing

• Business requirements

• Teaching

• Sales

• Budgeting

• Training & development

• Snow plowing

• Team management

• Network Support

Certifications and Licenses

CompTIA A+

April 2024 to Present

Class D Security

Assessments

Warehouse safety — Proficient

November 2023

Using safe practices in a warehouse setting

Full results: Proficient

Retail customer service — Proficient

January 2022

Responding to customer situations in a retail setting Full results: Proficient

Cleaning skills — Proficient

April 2024

Knowledge of cleaning techniques and processes

Full results: Proficient

Work style: Reliability — Proficient

June 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Proficient

March 2023

Measures the traits that are important for successful cleaners Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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