Customer Service A Driver
Resume:
CLEVIN MPOLA
PERSONAL DETAILS
Email Address: ************@*****.***
Home Address: **** ********* ****, *****, ******
Phone Number: +260-*********
PROFESSIONAL SUMMARY
I am a skilled driver with a class CE driver’s license category G, a defensive driver's certificate, and a background in mechanics that includes understanding of car maintenance, fault detection, and repair.
STORES MANAGER - LINK AFRICA LOGISTICS LIMITED - FROM 2018 NOVEMBER TO 2019 APRIL
Inventory Management: Accountable for the management of spares and tools, ensuring accurate stock levels and timely replenishment.
Operational Oversight: Assessed and maintained the store's compliance with company expectations and standards, leading to improved operational efficiency.
Store Management: Took responsibility for the successful day-to-day running of the store, including staff supervision, process optimization, and customer service.
DRIVER/MECHANIC - BURMA FITMENT CENTRE - FROM 2021 APRIL TO 2021 OCTOBER
Conducted repairs and servicing for a variety of vehicles, ensuring optimal performance and safety.
Performed test drives to assess vehicle functionality and addressed any issues identified.
Facilitated vehicle deliveries to clients, maintaining high standards of customer service.
Routine company errands
Monitored and ensured company vehicles were consistently in excellent roadworthy condition.
MECHANIC - CHATO TANKERS AND EQUIPMENT LIMITED - FROM 2022 AUGUST TO PRESENT
Inspect and Discover Functionality Issues
Diagnostic Tools: Use diagnostic tools to read error codes and monitor system performance.
Visual Inspection: Look for signs of wear, leaks, or damage.
Test Drives: Conduct test drives to identify any issues that may not be apparent during a stationary inspection.
Component Checks: Check key components like the engine, transmission, brakes, and suspension for proper operation.
Conducting Repairs for Maximum Reliability
Parts Replacement: Replace worn or faulty parts with high-quality replacements to ensure reliability.
System Calibration: Calibrate systems such as the fuel injection or transmission to ensure optimal performance.
Upgrades: Consider any available updates or upgrades to improve performance and reliability.
Documentation: Keep detailed records of repairs and replacements to track vehicle history and anticipate future maintenance needs.
Perform Basic Care and Maintenance Duties
Fluid Checks: Regularly check and top up fluids such as engine oil, coolant, brake fluid, and transmission fluid.
Oil Changes: Follow the manufacturer’s guidelines for oil change intervals and use the recommended oil type.
Tire Maintenance: Check tire pressure and tread depth, and rotate tires as needed.
Battery Inspection: Inspect the battery for signs of corrosion and ensure its securely mounted.
SKILLS
Road Awareness
Vehicle Maintenance
Emergency Handling
Efficiency
Time management
Able to work under pressure
Route Planning
KEY ATTRIBUTES AND STRENGTHS
Excellent communication skills
Attention to detail
Team Player
Problem solving
Networking
Resilient
EDUCATION
GENERAL CERTIFICATE OF EDUCATION 2014-2018-NDEKE CARITAS SECONDARY
SCHOOL.
DRIVERS LICENSE PSV (G)-2019-BELSAM DRIVING SCHOOL
DIPLOMA IN AUTOMOTIVE TECHNOLOGY-FROM 2019 TO 2O22-NORTHERN TECHNICAL COLLEGE.
DRIVERS LICENSE PSV (G)-2022-BELSAM DRIVING SCHOOL
CERTIFICATE IN DEFENSIVE DRIVING-2024 (ENAC)
REFERENCE
LINK AFRICA LOGISTICS LIMITED
BURMA FITMENT CENTRE
CHATO TANKERS AND ELECTRICAL LIMITED
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