Resident Monitor

JENNIFER MATTHEWS

Crescent City, CA *****

541-***-**** - ********.*.**********@*****.*** - WWW: Bold Profile PROFESSIONAL SUMMARY

Goal-oriented sales rep with two years background in inbound sales and two years retail sales. Core competencies include taking orders, using different computer programs and customer satisfaction as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency with little supervision. Responsible Dependable Team player Leadership skills

Two years of cashier experience and three years of linen specialist experience. SKILLS

Assembly Processes

Handling Employee Safety Issues

Order Shipping

Quality Control

Daily Report Prep

Responsible

Team Player

Telecommunications

Goal Oriented

Leadership Skills

WORK HISTORY

02/2024 to Current Resident Monitor

J Bar J Youth Services – Bend, OR

Kept residents safe, controlled, and in proper locations. Updated documentation with latest information about residents, incidents, and infractions.

Treated all residents and staff with utmost respect. Helped Type professionals complete therapy interventions. Promoted positive relations between residents and staff. Supported personal needs of residents dealing with diverse conditions. Assisted residents with transitioning into new living environment and maintained strong relationships with residents.

Enforced policies and safety standards through building and room rounds. Monitored student behavior and responded to disciplinary issues in accordance with established policies.

CPR rectified

First Aid certified

CPI trained

02/2021 to 01/2024 Linen Specialist

Vacasa – Sunriver, OR

Ran commerial washers and dryers

Folded linens

Packed linens for the housekeepers

Cleaned machinery and work areas regularly to maintain a safe working environment.

09/2018 to 02/2021 Cashier

Bi-Mart – La Pine, OR

Answered customers' questions and provided information on store procedures or policies.

Counted and balanced cashier drawers.

Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Scanned items and checked pricing on cash register for accuracy. Collected payments and provided accurate change.

Verified that customers were of legal age to purchase alcohol or tobacco products. 08/2016 to 08/2018 Sales Rep

Telecommunications Punctual, Goal, Comcast – Beaverton, OR Took inbound calls for new service, transfer of services, upgrade and change of services

Used many different programs including CSG, house smart, Einstein google maps, placemat, Skype and email everyday to accomplish my job. 07/2014 to 08/2016 Department Manager

Walmart – Sherwood, Or

Worked in grocery stocking and organized overstock Helped customers as they needed

Then became Department Manager over crafts and fabric department Responsible for department team training and guiding them Other responsibilities were organizing department, stocking, cutting fabric, ordering, inventory, helping customers, and doing mods Also as needed cashiering

Helped set up store… was a new store opening

EDUCATION

05/1996 High School Diploma: Business

Calvert High School - Prince Frederick, MD

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