Customer Service Assistant Manager

Amanda Cook

*** ******* ****, ***********, ** ***42 931-***-**** ************@*****.***

Objective

· To further my career in a stable organization where I can utilize my business knowledge to the fullest.

Education

STONE COAST ACADEMY

CHARIHO VOCATIONAL SCHOOL

· Major: NURSING

· CERTIFIED NURSING ASSISTANT

2012 Serve Safe Certification

Skills & Abilities

MANAGEMENT

• Works well without supervision

• Ability to prioritize and remain focused on tasks

• Excellent with customer service skills

• Skilled at learning new tasks efficiently

• Responsible for fostering teamwork

• Cash handling experience

Experience

ASSEMBLY/PAINT LINE HENDRICKSON TRAILER SUSPENSION INC. 02/2015-08/21/2024

• Knowledge of functioning with regards to various equipment, machineries and instruments

• Capability to perform repetitive tasks accurately and for longer durations

• Operate and maintain various power and manual tools

• Perform other duties as assigned

CLIP SHOOTER ELECTROLUX MAJOR APPLIANCIES 05/2014-02/2015

• Shoot clips to elements on the assembly line

• Assist in quality control

• Maintain highest level of quality products

NAME STAMP OPERATOR JOSTENS INC. 2/10/2014-05/2014 (SEASONAL POSITION)

• Lifting heavy boxes from pallets

• Unboxing the books and stamping names and icons on books

• Reboxing and ship out

ASSISTANT MANAGER BACKYARD BURGERS 04/11-09/12

• Entering inventory, invoicing weekly packets

• Manage staff training

• Manage staff levels and scheduling/labor costs

• Contribute to excellent customer service expectations

• Maintain/run shifts

ASSISTANT MANAGER ARBYS 10/02-04/11

• Assisted in orientations and training

• Performed interviews, scheduling to ensure proper levels

• Assisted with inventory, invoices, and money handling

• Directed cleaning projects to ensure a well maintained restaurant for customers and staff

• Certified in FOH and BOH positions, and maintained shift supervision

SALES ASSOCIATE DILLARDS 09/01-10/02

• Greeted and directed customers and provided general information

• Trained new hires

• Maintained store cleanliness

• Provided sales information on products

• Covered shifts

• Ensured superior guest experience and exceeded expectations.

BOOT COUNTY/ ASSISTANT MANAGER 03/99-08/01

• Greet Customers as they entered the store, make them

Feel comfortable.

• Train New Hires.

•Assist customers finding the merchandise they are looking for, assist them in there purchase.

• Assist the General Manager pricing new merchandise and putting the merchandise on the sales floor.

•Order New product count inventory, price markdown merchandise.

• Count The safe and cash tills make the daily deposit and bring to the bank.

•My work schedule varied I opened the store and also closed the store cover shifts for employee call out’s.

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