Buena Vista Cast Member
Resume:
Laura N Fuentes
**** **** ****** *********, ** **741
************@*****.***
EXPERIENCE
Disney’s character warehouse, Orlando Premium Outlets
May 2022 - Present
-Proactively greeting and interacting with every guest that enters and leaves the shop
-Receiving/putting away stock and deliveries
- Organize and price merchandise
-Cash handling manual and using computerized registers
-Teamwork
-Stock merchandise
-Heavy lifting
-Pushing carts
-Providing resort and park information to guests
Uniqlo Disney Springs, Lake Buena Vista FL
January 2022 - May 2022
-Meet and exceed sales goals.
-Maintain brand and operational standards (visual, cleanliness, etc.).
-Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
-Be knowledgeable of fitting room standards and assist when needed.
-Act as cashier when required by following cashier protocol.
-Process shipment and ensure all merchandise is represented on the floor in full size run.
-Assist management to identify and resolve issues in the store.
-Provide product and brand knowledge to customers.
-Follow all company policy and procedures & notify management of any infractions.
-Assist with special projects as assigned by management.
World of Disney, Lake buena Vista FL— Merchandise Cast member
June 2022 - January 2023
-Customer service
-Working in fast paced environment
-Running stock from back stage to the sales floor
-Teamwork
-Support/ Sales experience
-handling cash
-Knowledge of sales systems
-Make magical moments with guests
Cantu Law Office, Houston TX— Office Assistant
December 2020 - June 2022
-customer service
-answering phone calls
-filling out paperwork
-Written and verbal communication
-Knowledge using Microsoft word, and Excel
-Translating documents from Spanish to English and vice versa in writing and verbally
Victory Electrical Contractor, Humble TX— Electrical Apprentice
June 2019 - December 2020
-Installing and repairing lighting fixtures and equipment, including switches and circuit breakers
-Read blueprints or technical diagrams.
-Install and maintain wiring, control, and lighting systems.
-Repair or replace wiring, equipment, or fixtures using handtools and power tools.
-problem-solving skills.
-knowledge of building and construction
-High awareness of job site safety protocol.
-Written and verbal communication.
-Ability to work independently
EDUCATION
Lone Star College, Houston TX— Associate of science in progress
August 2019 - Present
Currently studying to be a nurse and get my associate of science degree.
Summer Creek High School, Humble TX— Diploma
August 2015 - May 2019
SKILLS
Intrapersonal Communication
Social skills
Customer service
Teamwork/collaborative skills
Fast learner
Adaptive capacity
Time Management
Communication
LANGUAGES
English
Spanish
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