Customer Service Front Desk
Resume:
Elizabeth Stoglin
Odessa, TX *****
*********@*****.***
Personable and responsible with 7+ yrs in customer service and in retail. With 2 yrs experience in dispatch in oilfield. Solid team player with upbeat, positive attitude. Dedicated and motivated to maintain customer satisfaction and contribute to company success. Authorized to work in the US for any employer Work Experience
Dispatcher
Propetro-Midland, TX
August 2023 to October 2023
Cement company that dropped off bulk trucks transport and pumps off at production, surface or intermediate jobs.
Dispatcher
Cactus wellhead-Odessa, TX
July 2022 to June 2023
• Maintain Trucking logs for trucks unloading and loading
• Maintaining spreadsheet documents and bols of all incoming equipment
• Communicate with all of shipping and receiving
• Filing as needed.
Night Auditor
La Quinta Inns & Suites by Wyndham-Odessa, TX
August 2020 to March 2022
• Running nightly audit for the day
• Checking in and out guests.
Dispatcher
Republic Logistics-Odessa, TX
March 2019 to June 2020
• Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards
• Alerted sand coordinators of road and weather hazards in real time to accomplish 0days without driver accidents
• Maintained current knowledge of all personnel in field and all completed deliveries or delays
• Kept detailed and updated records of calls in physical and electronic databases. Front Desk Manager
Comfort Suites-Odessa, TX
March 2017 to March 2019
• Stock and clean as needed
• Check in and out guest
• Check all info to make sure its correct
• Made sure the guests' enjoyed their stay
Customer Service Associate
RadioShack-Odessa, TX
February 2012 to March 2017
• Helped customers with finding appropriate items
• Cleaned and stocked as needed
• Put up prices and new merchandise as needed
• Cash and credit card transactions.
Front Desk Agent
Hilton Garden Inn Odessa-Odessa, TX
August 2009 to February 2012
• Effectively controlled the release of proprietary and confidential information for general client lists
• Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies
• Check in and out guest
• Stock and clean as needed
• Dropped deposits
• Made cash and credit card transactions
• Maintained hotel during assigned shift
Shift Manager
Mcdonald's-Odessa, TX
August 2003 to February 2009
• Managed more then 7 employees at a time
• Made the positions chart for the shift
• Clean and stock as needed
• Handled cash and credit card transaction
• Maintain store employees and customers during shift Education
GED
Odessa College - Odessa, TX
January 2006
Skills
• Administrative Experience
• Active listening skills
• Microsoft Office
• Courteous demeanor
• Shift Management
• Sharp problem solver
• Strong organizational skills
• Adaptive team player
• Hotel Experience
• Energetic work attitude
• Night Audit
• Large cash/check deposits expert
• Opening/closing procedures Willing to relocate: Anywhere Authorized to work in the US for any
• Forklift
• Clerical experience
• Dispatching
• Phone etiquette
• Customer service
• Warehouse experience
• Oil & gas
• Inventory control
• Basic math
• Time management
• Communication skills
• Shipping & receiving
• Windows
• GPS
• Data entry
• Interviewing
• Microsoft Outlook
Certifications and Licenses
Forklift Certification
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