Customer Service High School

MS

MICHELLE SMITH

********.*********@*****.*** 870-***-**** Jonesboro, AR 72404

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Claims Processing

Software Applications

Problem-solving abilities

Teamwork and Collaboration

Effective Communication

Attention to Detail

Active Listening

Organizational Skills

Multitasking

Time management abilities

St. Bernard's Cardio and Vascular

Jonesboro, AR

Medical Billing, Insurance, and

Scheduling

11/2021 - Current

Handled insurance billing for patient visits, tests, and procedures at our facility. I take payments for the patients and take phone calls about their bills and payments. Also, for all insurance questions. I also schedule appointments and take calls concerning doctor visits and their tests. Send messages to the nurses from patients and insurance companies. Addressed patients' concerns and questions about one-day surgical procedures. I have also worked and learned our new Meditech system. Have worked in Nex Gen, which was our old system. Know our phone system, it is a system I have worked in before. I have gone through the classes for our Meditech system. Can look up patients, and would love to check in patients.

Maynard High School Maynard, AR

High School Diploma

05/1986

i love spending time with my family. Nascar and reading. Love traveling and learning and seeing new things. Love helping prisoners with re entry into society. Hoping That my help will help them and make a difference in their lives. I have had a CNA license. Loved working with patients especially older people and making their days. Summary

Skills

Experience

Education and Training

Activities and Honors

Certifications

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