Human Resources Administrative Assistant

Cassandra Rivas

**** ****** ** ****: 210-***-****

Heartland, TX 75126 Email: ****************@*****.***

OBJECTIVE

A top-performing, dynamic, and results-oriented human resources and administrative business partner progressively responsible expertise in all areas related to employment, compensation, and benefits. Flexible, professional, strong communicator and proven problem solver, able to competently direct difficult and complex staffing duties. Proven management skills that enhance productivity and drive sustained organizational performance with employees and leaders at all levels.

KEY QUALIFICATIONS

Over 20 years varied and increasingly responsible administrative support experience and over 10 years of human resources experience

Proven leadership abilities and dependability in performance of duties, as exhibited in exceptional work performance evaluations

Ability to handle multi-task duties in a fast-paced work environment and prioritize work assignments as needed

Capable of creating, maintaining accurate of complete records and disposing of reports, files and records according to applicable company policy

Ability to maintain confidentiality of sensitive information

Exceptional verbal and written communication and problem solving skills

Capable of working independently with minimal oversight and taking the initiative to learn new computer and organizational programs

Highly competent with Microsoft Office products including Excel, PowerPoint, Word and Outlook

Highly skilled in answering phones and assisting coworkers and new employees

PROFESSIONAL EXPERIENCE

Trinity Industries, Inc. April 2008 to Present

Corporate Security

Specialist Administration Apr. 2020 to Present

Human Resources Specialist Nov. 2016–Apr. 2020

Human Resources Professional Nov. 2012–Oct. 2016

Administrative Assistant/Investigative Analyst Apr. 2008–Oct. 2012

Provides a complete range of Human Resources assistance including: staffing/recruitment, employee relations, compensation, benefits and training.

Provides a variety of administrative support services to Corporate Security department including: VP, security director, security field manager, security supervisors, investigator, site security specialists, lead security officers, security officers, and Vigilant Systems’ technicians and CMS Controllers.

Creates statistical spreadsheets, composes various documents such as correspondences, memos, AMEX/BOA expense accounts, vehicle logs, monthly reports, and etc.

Maintains and disposes of office files, documents and personnel records in compliance with retention requirements.

Conducts inquiries (person’s information, license plate, vehicle registration, criminal history, and etc.) using interactive self-service websites such as Lexis Nexis-Accurint, TLO, and Public Data for investigations.

Schedules appointments and makes arrangements for domestic travel.

Prior to change of duties, also scheduled and maintained international travel for all Trinity employees.

Texas Department of Public Safety May 2003 – Apr.2008

Administrative Assistant III Oct. 2007 – Apr. 2008

Texas Rangers, Company "D"

Administrative Assistant II Oct. 2005-Dec. 2007

Texas Rangers, Unsolved Crime Investigations Team (UCIT)

Record Technician II (Narcotics Clerk) Jan. 2004-Oct. 2005

Clerk IV (Fingerprint Clerk) May 2003-Jan. 2004

Provides a variety of administrative support functions including, but not limited to: creating statistical spreadsheets, composing and preparing various files and documents such as correspondences, memos, and expense accounts, travel vouchers, purchasing cards, vehicle logs, end of the month reports, etc.; enters Rangers’ time accrued and taken.

Maintains and disposes of office files, documents and personnel records according to TXDPS policy.

Provides a variety of office support services to the Rangers: utilized the Texas Ranger Web Database for the TR-1 Criminal Reporting System (TR-1) to examine investigative reports for completion and grammatical accuracy; conducted National Crime Information Center/Texas Crime Information Center (NCIC/TCIC) inquiries (person’s information, license plate, vehicle registration, criminal history, and etc.); transcribes Rangers’ interviews with suspects and witnesses.

Responds to heavy telephone traffic by routing calls and taking messages; schedules appointments.

Reviews incoming and outgoing mail, routes the mail to the appropriate personnel, and coordinates the office mailing services, which includes registered, certified, and United Parcel Service (UPS) mailings.

EDUCATION

Texas A&M University-Kingsville May 2002

BBA, Psychology

GPA: 3.67

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