Administrative Assistant General Manager

Rebecca Ann Willis

Address: **** ***** ***** ******, ** 93436 – Phone: 805-***-****

Email: ********@**.*** Professional References: Upon request Objective: To secure a position working in an environment that will challenge me further; while allowing me to contribute to the growth, reputation, and success of an organization. I look forward to working with a team that promotes quality operations and services; and provides me with the opportunity for personal and professional growth. Areas of expertise

■ MS Office Suite,

Word, Adobe,

Excel

■ Budget/Cost Planning

& Estimation

■ Resource

Management/Optimizati

on

■ Contractor/Vendor

Relations

■ Quality Control &

Assurance

■ Client Communication

& Collaboration

■ Logistics

Professional Experience

General Manager:

The Hadsten Hotel (January 2019-Present)

● Confirmed daily reservations

● Verified man hours daily by running daily labor reports

● Provided detailed status updates to leadership and develop comprehensive performance assessments

● Ran revenue reports

● Budget forecasting

● Manage cost, schedule, and performance to meet requirements of the Hilton brand Standards, ensuring effective collaboration with coordinating organizations.

Operations Management/Executive Administrative Assistant: Root 246 Restaurant and Hotel Corque (May 2009-January 2019)

● Processed invoices

● Verified man hours daily

● Budget Forecasting

● HR liaison

● Led multi-million-dollar contracts, providing critical leadership and guidance

● Delivered accurate programmatic updates and managed performance evaluations, and contractor assessments Third Party Transportation Logistics:

High Street Logistica (December 2008-March 2009)

● Scheduled Freight deliveries

● Processed invoices with freight companies

● Provided recommendations on problematic issues and interfaced with senior representatives

● Oversaw operations and a team of approximately 50 personnel, managing all support functions for successful deliveries in multiple locations

● Played a key role in freight management, ensuring compliance and optimal performance Third Party Transportation Logistics:

Wagner Industries (September 2004-December 2008)

● Scheduled freight delivery appointments for delivery

● Tracked all deliveries

● Organized and communicated across functional areas to optimize and ensure successful freight operations

● Provided feedback on quality and addressed anomalies to enhance future customer support

● Supplied documentation and coordinating support functions for logistic operations Bar & Grill Manager:

Tanners Bar and Grill (January 1999-May 2004)

● Verified Man hours

● Provided real-time tracking and documentation of all scheduled deliveries

● Ensured outstanding Customer Service

● Analyzed emerging problems and kept customers informed of potential impacts on business operations Highlights of Qualifications

● Exceptional Analytical and Communication Skills: Skilled in analyzing data, problem solving, and effective communication of complex information at all levels

● Proven Team Leader and Mentor: Demonstrated ability to lead, motivate, and manage teams to achieve outstanding results independently or collaboratively

Formal Education

● Maple Woods Community College, 1985-1988

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