Customer Service Food Safety

SKILLS

EXPERIENCE

EDUCATION

Lauren Marsh

319-***-**** **********@*****.*** Hudson, Florida 34669 Proven to excel in high-pressure environments, I leveraged my multitasking abilities and e fective communication skills at Root Pretty to enhance customer satisfaction and streamline operations. My background includes swiftly resolving complaints at Hy- Vee, embodying teamwork and adaptability, and contributing to a positive shopping experience. Highly experienced professional with work history in the fashion and retail industries. Proven track record of providing outstanding customer service and satisfaction. Expert in product knowledge and styling, with a keen eye for detail. Skilled at building relationships with clients, and providing tailored shopping experiences to meet individual needs.

• Multitasking Abilities • Food safety and sanitation

• E fective Communication • Trend forecasting

• Product Knowledge • Strong Work Ethic

• Heavy Lifting • Delivery Management

• Physical Stamina • Adaptability and Flexibility

• Upbeat and Outgoing Attitude • Teamwork and Collaboration AISLES ONLINE (PERSONAL SHOPPER)

Hy-Vee

Iowa City, IOWA

April 2024 - July 2024

• Resolved customer complaints quickly by contacting leadership.

• Received work assignments from order system to ll orders. Provided excellent customer service by e fectively addressing customer inquiries and complaints in a timely manner.

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PART TIME BEAUTY ASSISTANT

Root Pretty

Waverly, IOWA

May 2023 - August 2023

• Maintained professional relationships with customers through e fective communication strategies.

• Trained new employees on store policies, procedures, and job duties.

• Managed cash register transactions according to established procedures for accuracy and e ciency. ASSOCIATE IN ARTS (A.A.) IN LIBERAL ARTS

Kirkwood Community College, Coraville Iowa

Aug 2024

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