Customer Service Food

Shelly Trammell **** Jefferson Terrace New Iberia, Louisiana ************@*****.***

Objective Dedicated and organized customer service professional with experience in food service management and waitressing. Seeking to leverage strong multitasking skills and ability to work well under pressure in a new opportunity.

Work Experience

Waitress Paradise Pizza, New Iberia, LA May 2024 - July 2024 • Provided excellent customer service in a fast-paced environment. • Assisted with managing dining area and ensuring a positive customer experience. • Collaborated with kitchen staff to ensure timely food delivery.

Store Manager Little Caesars, New Iberia, LA December 2020 - July 2023 • Oversaw daily operations of the store, including staff management and inventory control. • Trained and developed team members to improve service quality and efficiency. • Implemented promotional strategies to increase sales and customer satisfaction.

Waitress I Front Manager Paradise Pizza, New Iberia, LA June 2018 - October 2020 • Managed front-of-house operations while fulfilling waitress responsibilities. • Maintained a clean and organized dining environment for guests. • Handled customer inquiries and resolved issues effectively.

Server Americas Sports Bar, New Iberia, LA February 2004 - November 2005 • Provided quality service to customers in a lively bar atmosphere. • Ensured prompt and efficient order taking and food delivery.

Education Blue Cliff College Dialysis Technician, 2005 New Iberia Senior High High School Diploma, 2003

Skills • Customer Service • Organizational Skills • Multitasking • Ability to Work Well Under Pressure • Professionalism.

Certifications: Restaurant Manager food handler safety. SERVSAFE CERTIFIED