Administrative Assistant Social Media

SUMMARY

Education: Highschool Diploma

References: Available upon request

Tim Hortons, Management October 2007 - Present

Overseeing inventory management

Handling recruitment, training, and staff scheduling Executing policies and procedures

Ensuring guest hospitality

Conducting sales reporting, bank deposits, and product supply ordering Keeping all equipment in good working order

Sharon Patton Mortgages June 2021 - Present

Expertly managed CRM system administration, ensuring exceptional integrity of client data. Diligently collected and verified documents for employment, property, and financial assessments. Optimized the client application process by efficiently managing document submissions to financial institutions.

Prepared and guided client document signings with accuracy. Fostered strong partnerships with legal entities and closing firms, ensuring compliance with deadlines. Provided proactive communication to clients, offering updates and support during financial transactions. Developed and executed engaging marketing initiatives, blogs, and social media strategies to enhance brand interaction.

Maintained website content to ensure a polished and professional online presence. Monitored and reported on monthly expenses, contributing to effective budget management. Conducted follow-up engagements with clients to identify ongoing financing needs and coordinated meetings with brokers.

Organized monthly administrative team meetings to improve collaboration and productivity within the team.

Highly proficient Administrative Assistant/Client Care Manager and fulfillment specialist at Sharon Patton Mortgages, skilled in mastering CRM systems and ensuring the integrity of client data. Led effective marketing initiatives and optimized document workflows, boosting brand engagement and team efficiency. Exhibits outstanding teamwork, strong problem-solving skills, and a proven history of enhancing client communication and fostering partnership development. JACKIE MCNEIL

4345 Henry Avenue, Beamsville ON *******@*****.** 905-***-**** ADMINISTRATIVE ASSISTANT/CLIENT CARE MANAGER

SKILLS

PROFESSIONAL EXPERIENCE

ADDITIONAL INFORMATION

Microsoft Office Proficent

Problem Solving

Marketing Experience

Data Entry

Customer Relations

Team Collaboration

Document Review & Analysis

Multi tasking

Excellent Communication

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