Michael Williams WA, ***** 206-***-**** ****.********@*******.***
Professional Summary
Experienced Quality Assurance leader with 14 years in the gaming industry, including 7 years in senior management roles. Developed and implemented effective QA methodologies resulting in consistent on-time milestone delivery. Successfully integrated QA processes into core studio operations, standardizing workflows and optimizing development resources. Proficient in Agile Scrum methodologies, with a track record of enhancing team performance and delivering high-quality AAA titles. Demonstrated expertise in strategic planning, cross-functional collaboration, and fostering professional growth within QA teams. Committed to elevating product quality and cultivating excellence within my team and within the studio. PROFESSIONAL EXPERIENCE
Misfits Gaming Group — QA Manager
Mar 2024 - Jul 2024 (5 mos)
● Defined, created and implemented all QA processes from the ground up.
● Managed QA teams for 3 projects each with weekly live release schedules.
● Fully integrated QA processes directly into our agile scrum workflow for all of our projects. Final Strike Games — Director of Test
Aug 2021 - Oct 2023 (2 yrs 3 mos)
● Led QA for an unannounced AAA Multi-studio project and other unannounced projects
● Built and managed a team of 10 FTEs across multiple projects, plus remote and first-party QA teams
● Fully integrated the QA team into studio operations, improving cross-functional collaboration
● Implemented and leveraged Key Performance Metrics (KPM) to optimize Agile Scrum methodology Final Strike Games — QA Lead
Apr 2016 - Aug 2021 (5 yrs 5 mos)
● Shipped Rocket Arena from concept to launch, EA's first fully crossplay title at launch
● Served as main point of contact for all publisher requests, significantly enhancing publisher relations
● Managed multiple remote QA teams across various time zones, ensuring seamless coordination Microsoft Game Studios — Senior Quality Assurance Tester May 2015 – Mar 2016 (11 mos)
● Contributed to the successful shipment of Gears of War 4, consistently outperforming team bug metrics. 343 Industries — QA Tester II
Nov 2010 – Oct 2015 (5 yrs)
● Shipped Halo 4 and Halo 5 from start to finish in-house
● Member of 343's "Balance Team", collaborating closely with multiplayer and campaign sandbox teams to improve overall game balance
Microsoft Game Studios — Quality Assurance Tester
Apr 2010 – Dec 2010 (9 mos)
● Completed a split contract, contributing to the successful shipment of Crackdown 2 and Halo Reach NOTABLE PROJECTS
● Rocket Arena (EA): Led QA from concept to launch, ensuring successful cross-platform play
● Halo 5 & Halo 4 (343 Industries): Full-cycle QA, including critical balance improvements
● Crackdown 2, Halo Reach, Gears of War 4 (Microsoft Game Studios): Contributed to quality assurance for multiple high-profile Xbox franchises, ensuring polished gameplay experiences across diverse genres.