Carmen Cade
*** **** **** ***** *******, Il *****
773-***-**** ******.****@*****.***
Professional Experience
JenCare/Chen Med
May 2023 – Present
Certified Medical Assistant
•Maintain effective and organized systems to ensure patient flow
•Multi skilled, key team player with years of management experience
•Critical thinking skills, decisive judgement and ability to work with minimal supervision
•Maximizes resources as a liaison between the care management team, patients and practitioners
•Identify problems and implement solutions quickly while exercising professionalism while living the values and the ChenMed way
Rush South Loop
December 2020 – May 2023
Certified Medical Assistant
•Assessments involving vital signs, obtaining medical history, medication and allergies
•SQ, IM and intradermal injections
•Blood drawing, collecting and processing lab specimens
•Assessing visual acuity and determining chief complaint
•Assisting with medical procedures, bandage changes and suture removal
•Serve as Lead for training and participated on several employee committees such as the Employee Engagement committee and the Conflict Resolution committee
•In charge of ordering both medical and clerical supplies such as medications as well as office supplies
Northwestern OB/GYNE Consultants
April 2019 – 10/2020
Certified Medical Assistant
•Gathering medical histories, taking and recording vital signs, assisting during exams, vaccine administration and blood draw
•Preparation of exam room, arranging medical instruments for exam
•Sterilize medical instruments, dispose of contaminated supplies and perform CLIA waived testing
•Patient education and instruction including dressing changes, wound care and medication
•keep track of office medical supply inventories, ordering new supplies when necessary
•Administrative duties as necessary, including scanning medical records and patient correspondence
Mercy/Trinity Heath
August 2018 – April 2019
Certified Medical Assistant
•Interacted with patients, physicians, and others on the healthcare team
•Assessed, planned and delivered patient care needs by identifying needs promptly
•Insured consistent operational flow of systems throughout the clinic with tact and diplomacy
•Identified problems and implement solutions quickly
•Answer patient inquiries and patient education
•Sound judgment and problem-solving skills
•Work independently with accuracy and attention to detail
•Excellent communication skills
Advocate Medical Group
March 2018 – August 2018
Certified Medical Assistant
Duties include but not limited to:
•Insurance verification
•Performing injections and blood draw
•Patient Education
•Referrals
•Sterilizing instruments
University of Chicago
April 2016 – February 2018
Certified Medical Assistant
•Perform routine administrative and clinical task to keep office running smoothly.
•Taking medical histories
•Recording vital signs, explaining treatment procedures to patients, preparing patients for examination/procedures and assisting during the procedures/examination
•Collect and prepare lab specimens
•Sterilize medical instruments
•Maintain supplies and equipment
•Consistently interact with patients and healthcare professionals while multitasking several responsibilities at once.
Northwestern Memorial Hospital
December 2015 – April 2016 Certified Medical Assistant
•Multi skilled, key team player
•Provide direct and indirect patient care, perform in house CLIA waived testing
•Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
•Able to work in a stressful environment and maintain the ability to take appropriate action
•Extensive computer knowledge
•Triage, blood draw, EKG, injections and minor procedures
Cigna Health Spring
December 2014 – Dec 2015
Care Senior Associate/Certified Medical Assistant
•Knowledge of Medicare and Medicaid healthcare practices and policies
•Provide accurate information to providers and members while performing health services support duties.
•Maintained warmth and empathy with patients in a call center setting
•Coordinated patient needs
•Provided psychological and acute intermittent medical support
•Maximized resources as a liaison between the care management team, member and practitioners.
•Strong time management, organizational, research, analytical, negotiation and customer service skills.
•Ability to multi-task and set priorities. Detail oriented.
Advocate Medical Group
October 2010 – October 2014
Certified Medical Assistant/Clinical Float
•Exercised professional demeanor and diplomacy with challenging patients;
•Achieved customer satisfaction while upholding strict HIPPA guidelines.
•Maintained composure, worked efficiently in a fast-paced environment while multitasking using EMR applications to troubleshoot and obtain problem solving information.
•Educate patients and families regarding conditions, diagnosis, treatments and prognosis; facilitate sound understanding of medical conditions.
•Knowledgeable resource to peers and served as team preceptor for medical team.
Sinai Medical Group
April 2007 – October 2010
Clinical Manager/Certified Medical Assistant
•Triage, blood draw, EKG, injections, minor procedures, schedule appointments and order supplies
•Successfully provide leadership to staff
•Provide training and orientation to new employees
•Enforce policies and procedures.
•Ensure compliance with JCAHO and other regulatory agencies
Education
Moraine Valley, Palos, IL
Business Administration
National Educational Center, Chicago, IL Medical Assisting
Kennedy King College, Chicago, IL Child Development
Kenwood Academy High School, Hyde Park, IL General Studies
Certifications
CPR
American Association Medical Assistants
CMA
Electronic Medical Record Systems
Clinicare Medical Manager Epic Centricity Athena Allscripts Meditech