Health Information Customer Service
Resume:
Marilyn J. Coble
McDonough, Georgia 30252
*******@*******.***
************@*****.***
OBJECTIVE:
Seeking a challenging position that allows me to perfect my skills of organization, communication, and management in the field of Health Information Management to increase the satisfaction of patients care.
EDUCATION:
Kaplan University
Associate of Applied Science in Health Information Technology, 3.33GPA 5/2013
RELEVANT COURSEWORK:
Anatomy and Physiology
Medical Terminology
Automation of Health Information
Reimbursement Methodologies
Medical Coding, CPT, ICD9, ICD10
Software Applications
EXTERNSHIP:
Rehabilitation Institute of Chicago 5/2013
Retrieval of Medical Records
Coding of Medical Records
Scanning of documentation into system
Verifying of Release of Information
WORK HISTORY:
Dart Logistics, Naperville, IL 3/2008-2/2013
Customer Service
Managed four major accounts revenue of $10,000 per year.
Solved issues of customers complaints
Online data entry of orders to be processed in the warehouse.
Completed invoice for billing of each client at the end of each month.
Pride Staff, Joliet, IL
Customer Service 12/2007-3/2008
Answered phones and transferred all office calls to different departments.
Filed customers’ orders entry into a computer log updating of new information.
Entered orders into the computer system.
Copied customers request, faxed, and mailed out billing ledgers for accounts payable.
Bath Master, Joliet, IL 6/2003-10/2004
Office Personnel
Entered orders from inbound calls or faxes.
Prepared invoices for billing
Typed up legal contracts between clients and company.
Accurately maintained employee’s hours for payment
Hansen Pest Management, Bolingbrook, IL 6/2002-5/2003
Receptionist/Office Assistance
Received orders by fax or phone, input information into the computer system for pest service.
Set appointments for current clients and new clients requesting service.
Type legal contracts that required customers signature between company and client
Maintained client’s files with up-to-date information of service performed and any special request received.
TECHINICAL SKILLS:
Windows XP
Microsoft Application
Excel
Office Equipment
Contact this candidate