Information Technology Project Management

INSURANCE AGENT LIFE HEALTH ANNUITIES – PROJECT MANAGEMENT – INFORMATION TECHNOLOGY

Engage in the marketing and sales of Life, Health Insurance & Retirement Annuities in the Washington Metropolitan Area.

Flexible and adaptable to changing technology landscape and to the needs of clients across industries, business, and government.

Experience in software development life cycle (SDLC), including definition, design, testing, training, implementation and support.

Track record of success in coordinating and directing all phases of project-based efforts while managing and motivating teams.

EXPERTISE

Confidential Client Financial Needs Assessment Risk Management Planning & Proposals Providing Major Life Event Options.

Project Management Enterprise Application Integration Application Development Disaster Recover/Business Continuity

Quality Assurance Systems Administration Tester (Load Stress/Regression) Configuration Management Capacity Planning

Enterprise Resource Planning Technical Writer (Operations and End User Procedures)

TECHNICAL PROFICIENCIES

Life Health Insurance License in Maryland, District of Columbus, and Virginia

Registered Compliant Member with National Association of Insurance Commissioners(NAIC), National Insurance Producer Registry(NIPR), Department of Insurance Securities and Banking(DISB)

Platforms: Windows, UNIX/Linux/Solaris, IBM Z/OS

Languages: SQL, PL/SQL, Perl, Java, JavaScript HTML, COBOL, JCL

Tools: JDeveloper, BC4J, Toad for Oracle, Web Methods BPM, Adobe CS5

Master CIW Designer, Certified; i-Net+, ComTIA Certified Internet Professional;

PROFESSIONAL EXPERIENCE

INSURANCE AGENT SALES and SERVICE

KNIGHTS OF COLUMBUS INSURANCE COMPANY Washington Metropolitan Area

Fraternal Benefits Advisor January 2017 – July 2024

Provide first level contact with Fraternal Council Members throughout the Washington Metro Area. Present educational and planning seminars during council meetings on how benefit offering can be used to achieve and maintain a solid financial foundation. I engage with members to give personalized and confidential needs assessment with recommended solutions.

Lead the through contract explanation and signing procedure in person and via remote digital technology. Provide follow-up services

LINCOLN HERITAGE INSURANCE COMPANY State of Maryland

Sales Agent April 2016 – January 2017

Attend and participate in sales strategy meetings, logistic market targeting sessions, and sales role-playing exercising.

Follow up client leads to present product offering sales and service.

ALFAC INSURANCE COMPANY Washington Metropolitan Area

Sales Agent November 2014 – June 2015

Solicit Leads from local businesses, friends and associates, present insurance products to clients, completing sales contracts with clients.

Attend and participate in sales strategy meetings, logistic market targeting sessions, and sales role-playing exercising.

MANAGEMENT CONSULTANT & WEB MASTER November 2010 – July 2014

Executive Board of Directors at Friendship Place, Washington, DC

Executive Parish Council at Holy Family Parish in Hillcrest Heights, MD

Manage Project Planning and Implementation and Public Speaker at Fund Raising Events.

Perform web development and content management using WordPress and Drupal tools for non-profits

COHHO.org,

FriendshipPlace.org,

SOME.org

HolyFamilyParishMD.org.

INFORMATION TECHNOLOGY

FAIRFAX COUNTY PUBLIC SCHOOLS Alexandria, Virginia

Senior Software Developer April 2001 – July 2010

Responsible for the integration, maintenance and operation of K-12 decision support analytic applications based on the Oracle 10g-11g platforms.

Managed PL/SQL functions procedures and package for school district processing, applied software upgrades and patches for the apps, the database engines and the hardware.

Providing, critical K12 quality assurance and information services such as county, state and federal reporting.

Applied complex concepts to connect multiple databases i.e. FCPS and VA State to qualify student and parent information

Selected to the Support the Mission Team, which reported directly to Superintendent with District Operation and Budget alternative.

Integrated new health testing and immunization policy requirements into the database and vendor software. Created Custom Reports and User Interface for Librarians to the Library system

INDEPENDENT IT CONTRACTOR Washington Metropolitan Area

Project Manager/Technical Consultant January 1999 - March 2001

Functioned as a System Analyst for a major HR application; mission was to reverse engineer the source to acquire specifications for replacement system, Deliver detailed designs for modernized data structures and components for the replacement application.

Disaster Recovery planning execution and verification. Software and data file identification, targeting and selection of backup/recovery procedures to accomplish Disaster Recovery.

Applied business process re-engineering methodology to analyze and evaluate functionality.

Responsible for communications, coordination of team's task and documented the successful DR exercise activities.

ADMINISTRATIVE OFFICE OF THE U.S. COURTS Washington, DC

Computer Specialist May 1992 – October 1998

Coordinated team of programmers and support technicians, worked closely the accountants and accounting technicians.

Provided Technical MIS solutions, integration of requirements into the enterprise architecture.

Engaged in the task of design, development, maintenance, and training for Accounting Department, Central System Section Chief.

Authored technical documentation consisting of the end user guide and operation procedure manual, as well as system operations manual and provided on-site operator and end user training.

Selected to install, implement and manage the transition of the Central Accounting System from the in-house created software to the vendor's COTS.

Instrumental in developing and implementing Business Continuity and Disaster Recovery (BCP & DRP) Plans.

Coordinated Successful DR Exercise

AMERICAN MANAGEMENT SYSTEMS, INC. Arlington, VA

Technical Consultant May 1977 - May 1992

Managed client project teams that were assigned to install and tune system software to achieve a satisfactory level of performance.

Customized the functional aspects of the systems to adhere to the business practices of our clients.

Assignments included the design, development, and testing and enterprise integration of our software solutions through software development life cycle (SDLC) methodologies.

Managed multiple clients at multiple operations sites and development efforts. Migrated active OLTP systems from data center facility to another with minimum downtime.

Managed the daily operations of a multimillion-dollar commercial data center.

EDUCATION

COMPUTER INSTITUTE Rockville, MD

Oracle Certified Associate Training Program 2012

Successfully completed 20 hours of coursework as part of the Developer/Administrator Training Program

NORTHERN VIRGINIA COMMUNITY COLLEGE Alexandria, VA

Web Master Designer Certification Program 2002

Successfully completed 48 hours of coursework as part of the Web Master Designer Certification Program

UNIVERSITY OF THE DISTRICT OF COLUMBIA Washington, DC

Information System Science Coursework 1998

Completed 24 hours of academic coursework in Information System Science

COMPUTER LEARNING CENTER Falls Church, VA

Computer Programming & Systems Analysis Certification Program 1977

Successfully completed 9 months Certification Program in preparation for a computer programming career.

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