Customer Service Patient Care

STEPHANIE SWANBERG

CONTACT: ***-***

-****

& ************@*******.***

?

*** *** ******

PO Box 163

Farnhamville, A. 50538

SKILLS

4

+ Proficient in Microsoft Excel and Word

+ Strong customer service and problem-

solving abilities

+ Experienced in personal banking,

financial services, team building,

+ Skilled in nursing, medication

administration, patient care, memory

care, and vital signs

+ Experienced in merchandising,

planograms, sales, pricing, and SAS

EDUCATION

Diploma

Fort Dodge Senior High

Business Education

DECA

lowa Central Community College

General

ASSESSMENTS

Problem Solving — Highly Proficient

February 2020

Measures a candidate's ability to

analyze relevant information when

solving problems

Receptionist — Highly Proficient

February 2020

Using basic scheduling, attention to

detail, and organizational skills in an

office setting.

Direct Care — Proficient

January 2020

Showing sensitivity and enthusiasm

while providing care to patients.

Administrative assistant/receptionist —

Highly Proficient

January 2021 4

WORK EXPERIENCE

Retail Sales Merchandiser

Advantage Solutions

(August 2021-August 2024)

Manage inventory levels and ensure products are

displayed according to company standards.

+ develop and maintain relationships with store

management and staff to facilitate effective

merchandising.

+ Implement promotional strategies and monitor

sales performance to achieve targets.

* Conduct market research to stay informed about

competitor activities and industry trends.

Special Needs Para Educator;

Fort Dodge Community Schools

(May 2012 - May 2021)

* Classroom Support: Assist teachers in implementing

lesson plans, managing classroom behavior, and providing

individualized attention to students.

+ Student Assistance: Help students with special needs by

providing academic, social, and emotional support,

ensuring they can participate fully in classroom activities.

+ Administrative Tasks: Perform clerical duties such as

preparing instructional materials, grading assignments,

and maintaining student records.

Account Service Specialist

Citizens Community Credit Union

(May 2010 - June 2012)

* Handled customer account maintenance, IRA, bonds,

debit and check reports, estate accounts, open/close

accounts, and marketing

Contact this candidate