Warehouse Staff Associates
Resume:
Monique Carpenter
Mesa, AZ *****
****************@*****.***
I am pursuing a position for advancement and growth in an evolving corporation that will evolve me to utilize my development and communication, organization skills and hard work ethics. Authorized to work in the US for any employer
Work Experience
Supervisor
SmartScrubs-Phoenix, AZ
October 2022 to Present
• Oversaw all aspects of warehouse logistics operations, including inventory management, order fulfillment, and shipping/receiving
• Managed a team of XX warehouse associates, providing guidance, coaching, and performance evaluations
• Reduced picking errors by XX% through the implementation of standardized operating procedures and regular training sessions for warehouse staff
• Implemented a new barcode scanning system to improve accuracy and efficiency in tracking inventory
• Optimized warehouse layout to maximize space utilization and streamline workflow processes
• Implemented a cross-training program for warehouse staff to enhance flexibility and improve overall productivity
Learning Coordinator
Amazon
October 2014 to Present
Coordinate ambassador identification program and track new hire onboarding and ambassador audits.
● Coordinate site Associate Experience week program assign Learns Before Doing plans for operations.
● Track learning curve and continuous improvement of metrics at the site level.
● Audit Powered Industrial Equipment Training program and Trainer standard work.
● Coordinate and facilitate any training related programs.
● Manage ticketing system and ensure tickets are closed within expected timeline.
● Develop and track effectiveness of training programs, including orientation.
● Monitor adherence to established training programs to ensure standard in training program.
● Actively seek ongoing skill development (i.e. participating and conducting skill classes, cross training, etc.)
● Document feedback results to help learning department identify strengths as well as area of improvement.
● Assess development needs for individuals and groups.
● Fully understand workflow and daily production goals.
● Ability to solve problems:react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve.
● Balance and prioritize multiple tasks.
● Maintain a positive attitude and presence on the floor. Trainer-Amazon
Amazon
October 2015 to August 2016
Provide training to new hires including safety school, process school, work demo, and skill drills.
● Retrain associates that are not meeting quality expectations and/or not meeting learning curve.
● Grant warehouse tool permissions to new hires and cross training associates.
● Provide training to associates being placed into certified jobs.
● Oversee the content and aesthetics of schools. Ensure that 5s standards are consistently maintained in the area. Periodically audit ambassador's teaching the school to ensure the standard format is being followed.
● Facilitate orientation of new hires.
● Creates badges for certified jobs and needed job aids. This also includes labor magnets.
● Spend a minimum of 4 hours (twice a week) working in production area to stay connected to the actual process and operations team.
● Teach others how to use standard templates to create building signs. Assist in making signs when others are lacking resources to get them made.
● Troubleshoot badge and badge permission issues.
● Update Pm Vs for process changes that occur and upload to the Training Document Warehouse.
● Update and/or create school materials when network standards are revised or created.
● Revolve FC tickets that are assigned to learning department.
● Enter training records and audits in the training console within 24 hours of completion. Shipping Clerk
PA OB Dock
October 2014 to October 2015
Daily management of department duties, including allocating labor. Leading meetings and stand up, assign job duties, provide work direction and communication with internal and external customers. Fully understanding workflow and daily production needs and goals. Coordinate carrier pickups issues. Ensure all trailers depart on time with zero missing including CPT's and sweeps. Make cases for late drivers, add sweeps and request trailers for FC to FC transship loads. Ensuring associates are working safely and effectively at all times.
Order Selector, Auto Zone
Auto Zone
August 2012 to July 2013
Fill orders for Auto Zone stores using pick to light and RF gun system. Use riding jacks to move and pick up pallets. Take inventory of all product located in the distribution center. Pull discontinued items. Make sure all containers are label correctly with store numbers so they can be shipped correctly Material Expeditor Lead
Life Stream
December 2006 to August 2012
Properly utilize warehouse equipment and tools to increase productivity, efficiency, and safety. Prepare pallets by following prescribed stacking arrangement and properly tagging pallets. Load and unload equipment into boxes for shipment and staging final products for shipment to our satellite centers. Ability to maintain sufficient supplies/materials to meet operational needs, including: daily laptop logs, check maintenance review of all equipment. Monitor lot numbers, package inserts for expiration/changes. Check master schedule for mobiles to load. pull keys for vehicles and assign specific mobiles to each material expeditors that have to be loaded for that day. Restock drawing and screening towers, monitor temperature control items, and perform second and final checks on all vehicles departing to sites. Lead and supervise professional staff members.
Education
High school diploma in Criminal Justice
Kaplan University Online
Present
Skills
• Good communication skills
• Strategic planning capability
• Accomplished leader
• Supervisory experience/training
• Good teamwork mentality
• Able to work independently
• Promotes positive behavior
• Working knowledge of MS word, Excel, PowerPoint, and Windows
• Effective staff coach
• Multi-task
• Hardworking and self-motivated
• Trainer/Preceptor
• Schedule and assign staff hours
• Order
• receive
• distribute
• rotate supplies
• Microsoft Office,Microsoft word
Contact this candidate