Customer Service Sales Consultant

OBJECTIVE: To obtain a position in a face-paced environment that will allow me

to utilize my customer service, organizational skills, creativity, enthusiasm and entrepreneurial spirit. Employment History:

January 2015- November 2018 Crown Motors Inc. Richmond, Va. Sales Consultant

Position Responsibilities: Planned and coordinated projects with members and clients to select flooring for use in new construction, renovation/remodels. Participated in networking functions with builders, designers, real estate agencies, and various other professional tradesmen to get new business. Maintained effective relationships with flooring manufacturers/suppliers and representatives.

June 2008- October 2014 Flooring Artistry Richmond, Va. General Manager

Position Responsibilities: Produce and procure all sales. Develop and implement marketing strategies. Purchasing. Shipping and receiving. Customer relations. Employee management. Commercial account management. Accounting via QuickBooks. Overall general responsibilities of the day to day business.

July 2007- June 2008 Floor Coverings International Glen Allen, Va. Design Consultant

Position Responsibilities: Was responsible for complete in-home design consultation for clients as well as coordination of the entire process from initial sale to installation management. Provided follow-up to ensure customer satisfaction. Marketing, networking, and advertising. September 2007- June 2008 California Closet Company Glen Allen, Va. Marketing/Administrative Assistant

Position Responsibilities: Was responsible for complete day to day office management operations. Mail processing, maintenance of calendars, filing, typing and other various receptionist/administrative duties for the entire design and engineering team. Maintained all customer files and records in accordance with company policy.

October 2007- June 2008 Marvin Windows & Doors Glen Allen, Va. Assistant

Position Responsibilities: Direct assistant to the CEO. Assisted with various day to day operations of business. Maintained customer folders. Processed and received all correspondence. July 2004- January 2007 PS America Inc. Richmond, VA Sales Consultant

Position Responsibilities: Planned and coordinated projects with members and clients to select flooring for use in new construction, renovation/remodels. Participated in networking functions with builders, designers, real estate agencies, and various other professional tradesmen to get new business. Maintained effective relationships with flooring manufacturers/suppliers and representatives.

SKILLS:

• Proficient in Office 365 (Word, Excel, PowerPoint, and MS Project)

• QuickBooks Pro

• Adobe DC Pro

• Microsoft Windows 10 / 11

• Superior communication and organizational skills

• Excellent team player

• Highly motivated, energetic self-starter

• Trained in floor covering materials and installation practices References available upon request.

Candice M. Whitaker

4709 Brandon Court

Prince George, Va. 23875

Phone 804-***-****

E-mail: **************@*****.***

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