Customer Service Access Control
Resume:
LAKENYA FISHER
SKILLS
• Active listening skills
• Customer service skills
• Problem-solving skills
• Computer skills
• Reporting
• Safety management
• Security monitoring
• Security operations and procedures
• Security techniques
• Site security
• Surveillance
• Written and verbal communication
• Patrolling
• Security camera monitoring
• Work ethic
• Emergency Response
• Reporting skills
• First Aid Certified
• Access Control
• Mobile Patrols
• ID Verification
• Strategic Planning
• Information Verification
• Rule Enforcement
• Asset Protection
• Time Management
• Multitasking
OCCUPATIONALLICENSESCER
TIFICATESANDTRAINING
• Guard Card, BSIS, 04/23
CPR AED First-Aid, BLS, National
CPR Foundation, 07/22
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My objective is to secure a challenging position in a reputable organization to expand my Learnings, knowledge, and skills. Also looking for a responsible career.
I HAVE WORKED AT MULTIPLE HOSPITALS AND HAVE GAINED LOTS OF ON THE JOB TRAINING PERFECTING MY CUSTOMER SERVICE SKILLS AS WELL AS MY PEOPLE SKILLS I HAVE
KNOWLEDGE OF HIPPA HOW TO USE EPIC AND MANY OTHER
SKILLS SUCH AS Emergency response Monitoring equipment Hospital Respond to emergencies Access control Incident reports Maintaining a visible patrol CCTV surveillance Conflict resolution CARE PROVIDER FOR THAN 10 YEARS I HAVE WORKED WITH MENTAL ILL PATENTS ELDERLY PATIENTS DISALTED KIDS Administer medications Emotional support Natural environment Prepare health care plans as needed Assist with clients personal care activities Helping clients take prescribed medication Meal prep Direct care Excellent communication and interpersonal skills Health promotion Knowledge of safety and sanitation protocols Listening Medicine Patients Perform diagnosis of illnesses as needed Run errands I ALSO HAVE GAPS IN MY RESUME FROM NOT WORKING THOSE GAPS COME FROM ME HAVING KIDS AND BEING A STAY AT HOME MOM dec-2015-oct-2016,jan2020-aug-2020,oct2021- sep2022 on leave due to having child and covid 19 shut down WORK HISTORY
Security Guard Securitas Security Svc USA, Oakland, CA Team Member California Conservation Corps, Napa, CA Production Associate Tesla, Fremont, CA
I HAVE WORKED AT MULTIPLE HOSPITALS AND HAVE GAINED LOTS OF ON THE JOB TRAINING PERFECTING MY CUSTOMER SERVICE SKILLS AS WELL AS MY PEOPLE SKILLS I HAVE
KNOWLEDGE OF HIPPA HOW TO USE EPIC AND MANY OTHER
SKILLS SUCH AS Emergency response Monitoring equipment Hospital Respond to emergencies Access control Incident reports Maintaining a visible patrol CCTV surveillance Conflict resolution
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Kept work areas clean, organized, and safe to promote efficiency and team safety.
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Developed strong cooperative relationships with coworkers and managers.
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• Learned about landscaping agriculture
• Used equipment properly to avoid workplace hazards or injuries. Maintained a flexible approach to work assignments, willingly cross- training in other areas to support changing production needs.
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• Organized work to meet demanding production goals.
• Participated in training sessions to enhance skills and knowledge. Inspected final products to assess compliance with quality standards and established tolerances.
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CONTACT
SUISUN CITY, CA 94585
**********@*****.***
Bold Profile
ADDITIONALINFORMATION -
GAPSINEMPLOYMENT
• 12/15, 10/16, Leave due to having child
01/20, 08/20, Leave due to COVID-19
shutdown
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• 10/21, 09/22, Leave due to having child
REFERENCES
Tia Williams, 468 Reis Ave, Vallejo,
CA, 94591, 707-***-****
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Donna Peterson, 136 Simoton, Vallejo,
CA, 94591, 707-***-****
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Jay Webster, Supervisor, Grace Care
Home, CA, 707-***-****
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Security Officer Allied Universal Event Svc, Napa, CA Care Giver Thriving Seniors LLC, Vacaville, CA
In Home Caregiver ihss, Fairfield, CA
Care Provider Grace Care Home, Vallejo, CA
Campus Supervisor Fairfield-Suisun Unified Sch, Fairfield, CA Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
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Acted quickly during emergency situations to reduce opportunity for damage and injury.
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Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
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Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
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Checked and verified photo identification prior to granting facility access.
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Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
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• Reported suspicious activities and persons to law enforcement. Screened individuals and prevented passage of prohibited articles into restricted areas.
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Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
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Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
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CARE PROVIDER FOR THAN 10 YEARS I HAVE WORKED WITH MENTAL ILL PATENTS ELDERLY PATIENTS DISALTED KIDS
Administer medications Emotional support Natural environment Prepare health care plans as needed Assist with clients personal care activities Helping clients take prescribed medication Meal prep Direct care Excellent communication and interpersonal skills Health promotion Knowledge of safety and sanitation protocols Listening Medicine Patients Perform diagnosis of illnesses as needed Run errands
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Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
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Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
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Traveled to clients' homes to complete healthcare services and promote continuity of care.
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Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
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Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
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Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
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Ensured compliance with state regulations regarding school safety through regular audits of procedures and documentation.
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Provided a safe learning environment by promptly addressing concerns raised by students or staff about campus security.
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Supported student success by addressing behavioral issues and enforcing school policies consistently.
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Collaborated with teachers and administrators to develop safety protocols for various campus events.
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Advocated for the well-being of students by actively participating in school programs and events, demonstrating commitment to their overall
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success.
Managed visitor access on campus, verifying identification, issuing passes, and maintaining accurate records for accountability purposes.
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Promoted a positive school culture by fostering relationships with diverse student groups, including facilitating conflict resolution when necessary.
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EDUCATION
High School Diploma General High School Curriculum Fairfield adult school, Fairfield, CA
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