Risk Management It Infrastructure

Patrick E. Reineke

Executive over IT, Could Computing, Security, Compliance, Risk Management

***********@*****.***• 320-***-****

LinkedIn • Fort Lauderdale, FL

I own, create, evolve, implement, and govern the security and risk management policies for financial services companies and payment software applications including Cloud Computing migration. This is what I do. Not an abstract concept delegated to others but rather with both hands-on tactical and strategic leadership. Includes, IT infrastructure, Coud Computing (Azure, AWS, GCP), Endpoint Security, Secure Software Frameworks, Cybersecurity, Cryptography, Encryption, PCI-DSS, PCI-SSF, SOC-2, ISO 27001, SOX, NIST, Data Privacy (GDPR, CCPA, PII), SecOps, DevSecOps, CSPM, IAM, SIEM, SOAR - all security and compliance requirements plus disaster recovery. A hands-leader that can control security while creating a team environment to deliver and scale the security governance needs of the company. This includes preventing security vulnerabilities but also with an Incidence Response and Business Continuation process. Connections to CISA, FBI and Homeland Security.

Areas of Expertise

IT Infrastructure

Cybersecurity Strategy

Digital Transformation

Cloud Computing

Enterprise Architecture

Regulatory Compliance

Risk Management

Data Estate Governance

IT Operations

Strategic Planning

Technology Roadmaps

Team Management

Budget Management

Disaster Recovery

Agile Methodology

ITSM Methodology

Security Operations

Stakeholder Engagement

Business Alignment

Project Management

Executive Leadership

Incidence Response

Software Development

Development Operations

Technical Proficiencies

Platforms:

Cloud Computing (Azure, AWS), O365, CDN (Cloudflare), Windows, .NET Core, .NET Framework, Linux, Exchange, MQ, SQL, Oracle, Ecometry, Adobe, IOS, Android, Google, VMWare, NetApp, Cisco, Microsoft

Tools:

Azure Cloud, Network, VPN, Server, Storage, VMware, NetApp, WebSphere, Active Directory, Entra ID, IAM, Kubernetes, OWASP, Twilio, Docker, TFS, GPO, DNS, SIEM, Log Analytics, SSL Ciphers, TCP/IP. TLS, SQL, MySQL, Oracle, ETL, SSRS, SSIS/ETL, IIS, C#, JavaScript, HTML, CSS, UX, XML, JSON, AngularJS, Python, TypeScript, REST API, SOAP, Elastic, EDR/EXDR, IPS/IDS/ Microsoft Defender, SentinelOne, Cisco VPN, IP Scans, Qualys, Pen Tests, PCI-DSS, NIST, SOC-2, NIST, TOGAF, DataDog, Atlassian (JIRA, Confluence. OpsGenie), Agile, Scrum, DevOps, ITSM, ITIL, MS Technology Stack, Citrix, SAP, GA/GTM, AI, GenAI, LLM

Achievements

Owner of SOC, SecOps, DevSecOps, Cybersecurity, IAM, PCI-DSS, PCI-SSF, GDPR, CCPA, HIPAA, SOC-2 Compliance preventing $500 million of loss for eCommerce and Point-Of-Sale, specifically, payment card data exfiltration.

Created 30 Security Policies enforcing them with GPO and governance to proactively ensure company and clients are protected from vulnerabilities and threats. This includes PCI-DSS Compliance for payment applications.

Led comprehensive transformational initiatives driving growth and maximizing ROI by delivering IT strategic vision, critical planning, and technology roadmaps on a global scale, resulting in incremental revenue increase of $500M.

Established and executed global wide technology portfolios exceeding $750M annually, while achieving reengineering savings of $90M via improved infrastructure cost of ownership.

Career Experience

Ability Commerce & American Musical Supply 2009 – Present

Vice President of Information Technology, Security, Compliance

•Developed, implemented, evolved Security Operations to prevent vulnerabilities and threats through endpoint protection, security policies, cloud security posture management (CSPM) and governance.

•Created & governed all PCI-DSS and PCI-SSF processes and documents with communication to all merchant clients.

•Created malicious bot detection and prevention while also implementing fraud prevention mechanisms.

•Modernized application software products/services and technology infrastructure, enhancing overall performance.

•Implemented secure software development practices and software code design standards, patterns, and reviews while also implementing an Agile development process, including CI/CD, DevOps.

•Create strategic plans for and delivered large-scale strategic projects funded by Cap X and/or Operational Expenditures, resulting in the achievement of company KPI goals increasing revenue by $100 million.

•Orchestrated the migration to Cloud Computing (SaaS, IaaS, PaaS) in collaboration with Dev & Ops teams, while concurrently managing existing Data Center infrastructure for hosted clients, Including 24/7 on-call support.

•Delivered eCommerce, ERP, and mobile software applications for B2C and B2B clients bolstering sales, net profit, and client acquisition exceeding SLA agreements, including hosting services. This includes OMS system migrations.

•Created and implemented Disaster Recovery and Incidence Response process and procedures.

•Achieved a 50% increase in client base and revenue by implementing innovative E-Commerce, Shipping, ERP, OMS, POS, WMS software applications, cloud computing, hosting, SEO, and marketing, lead generation with Salesforce, while delivering secure, scalable IT solutions aligned with business strategies.

PER Global IT Consulting

Owner of IT Consulting Firm 2006 – 2009

Headed IT consulting firm, providing tailored IT strategic plans and solutions to meet the specific needs of clients.

Developed and implemented new B2C/B2B websites to expand reach and revenue for clients.

Provided strategic consultation with detailed actions plans for planned informed investment decisions.

Experience Highlights

American Express

Vice President of Information Technology: AmEx Web / Internet Channels

Orchestrated the creation, reorganization, and ownership of expansive technology portfolios, delivering comprehensive IT solutions for global operations.

Developed interactive servicing channel applications for over 50 websites and intranet portals on a global scale.

Directed the formulation of enterprise-wide IT strategic vision and planning, focusing on component-based, message-enabled, and service-oriented adaptive architecture.

Managed a high-performing team of over 250 employees while overseeing all aspects of operational leadership, organizational effectiveness, workload optimization, personnel evaluations, and delivery of global IT solutions.

Vice President of Information Technology: Amex Infrastructure, Global Business Integration Services (GBIS)

Created a new IT organization with enterprise-wide strategic plan to fund and deliver global reusable infrastructure across the entire company.

Generated over $500M in business value within three years by implementing GBIS infrastructure and application software, establishing reusable, message-enabled, adaptive architecture solutions across various systems.

Achieved cost savings of $90M through technology operational rate reduction and consumption management strategies.

Led a team of over 200 employees, contractors, consultants, and outsourced resources, ensuring exceptional website and financial services availability to clients and advisors.

Spearheaded the implementation of Enterprise Application Integration utilities, including migrating Enterprise Messaging Middleware to technical standards and business components.

Developed comprehensive applications for various financial services business lines, covering brokerage, mutual funds, life insurance, annuities, and 401K applications.

Managed distribution, fulfillment, settlements, accounting, credit, and risk management functions to ensure regulatory compliance.

Leveraged extensive Financial Services and Finance experience to enhance leadership in the VP of IT role.

Director of IT: Amex Brokerage Development & Operations

Advanced financial service offerings for clients, including brokerage, mutual funds, and online access through client portals.

Provided training and mentorship to a diverse team while obtaining a Series 7 Brokerage License.

Collaborated with a high-performing team to streamline operations and foster consistent communications.

Education

Master of Business Administration / Bachelor of Arts in International Business

Metropolitan State University

Associate of Science in Computer Programming and Operations

Alexandria Technical College

Additional Experience

American Express Financial Advisors Project Manager – IT, Brokerage, Banking, & Financial Direct Project Manager – IT, Field Administration & Compensation Lead Technical Architect – IT, Field Administration & Compensation Lead Programmer Analyst – IT, Life Insurance, Disability & Annuities

MSI Insurance Lead Programmer – IT, Life, Auto, Home Insurance & Annuities

Blue Cross / Blue Shield Insurance Programmer Analyst – IT, Medicare & Health Insurance

Certifications

Service Oriented Architecture Process Modeling & Reengineering Six Sigma PMP ITIL Object-Oriented Design Series 7 Brokerage Registration GDPA/CCPA/PII SOC-2 PCI-DSS/PA-DSS/SSF with QSA RSA Security Microsoft Azure Solutions Architect (in progress) CISSP (in-progress)

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