Customer Service Data Entry

Myrna Cosey

**** *. ** ****** **** Rd, Apt **A

Jacksonville, AR 72076

501-***-**** Cell

**********@*****.***

OBJECTIVE I would like to work with those who appreciate and respect dedication, determination and experience. I will strive to be of the greatest benefit to my employers. SKILLS &

ABILITIES

I have the ability to keep all company, client and co-workers’ information confidential. I interact well with those around me, encourage and help others. I have worked to acquire skills such as: data entry, typing, 10 key, verify eligibility for Tax Credit files, process payroll, post payments, sterling customer service; Practice Management Programs, Microsoft Word & Excel, Onesite, Yardi, RentRoll. EXPERIENCE CUSTOMER SERVICE REP, TELETECH HOLDINGS, INC., AT HOME SERVICES 12/16 - 05/17 and 08/17 - 10/17

Customer Service, assist participants with COBRA insurance coverage via phone. Also assisted Allstate Insurance customers with changes to policies. ACCESS COORDINATOR, GDH CONSULTING

7/13 – 8/13

Data entry of personal health information from Medipac into Epic LEASING AGENT, OAK RIDGE APARTMENTS

4/12 – 5/12

Customer Service, greeted visitors, showed apartments, processed applications, OFFICE ASSISTANT, FLETCHER PROPERTY MANAGEMENT

7/11 – 8/11

Customer Service, reception, data entry, collect rents, verified Tax Credit eligibility, marketing PROPERTY MANAGER, SHORTER COLLEGE GARDEN APARTMENTS 6/11 – 7/11

Customer Service, approved applications & recerts for Tax Credit units, payroll, data entry DISPATCHER, ALL ABOUT STAFFING

10/10 – 7/11

Monitor computers for security and emergency breaches and dispatched emergency personnel FINANCIAL SERVICES REP, ALLTEL

8/08 – 1/09

Customer Service, took inbound calls and collected payments, sales, data entry OCCUPANCY SPECIALIST & LEASING AGENT, MADISON HEIGHTS APARTMENTS 7/99 – 1/03 and 9/05 - 10/06

Customer Service, assisted applicants and residents in applying for Tax Credit and Public Housing units, aiding them to complete needed forms and obtain documents, and data entry. And as the Leasing Agent: Customer Service, reception, leasing, answering phones, rent collection, filing and data entry

EDUCATION Training, Inc., Clerical Training program, 1982; Trainco Business School, Business & Office Careers program, 1987; National School of Real Estate, licensing class, 2011; Remington College, Medical Billing & Coding, 2012 and Heritage College for the Hospital & Healthcare Services Management program, graduated December 2014.

EXTRA ACTIVITIES Scholastic and Academic Achievement & Excellence; Department Chair Honors; President’s Honors; State of Arkansas, Silver Career Readiness Certificate. Basic American Sign Language to communicate with hearing impaired clients. This was done in order to assist them in obtaining an apartment; National Technical Honor Society, I helped in the community by taking calls on Channel 4 to help with food drive and volunteered at AR Children’s Hospital.

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