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Customer Service Medical Assistant

Location:
Hesperia, CA
Posted:
September 16, 2024

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Resume:

Natasha Walker

Adelanto, CA *****

**************@*****.***

+1-442-***-****

Work Experience

Labeler

humano-Victorville, CA

July 2023 to Present

• Apply labels to cases accurately and efficiently.

• Ensure proper placement and alignment of labels.

• Monitor label quality and make adjustments as needed.

• Maintain a clean and organized work area.

Cashier/Customer Service

Jack in the Box-Victorville, CA

April 2022 to November 2023

Customer Service, Drive-thru cashier, Graveyard, Packing orders, Taking orders, prep, stocking, handling cash, operating POS, greeting customers, stocking supplies, suggestive sales and sales promotion, operating tablet to take orders outside

Warehouse Freight Agent

PrimeFlight Cargo Services-Ontario, CA

January 2023 to June 2023

• Inspect packages for defects

• Inspect packages to for dangerous goods and or battery labels

• Stack and pack cans with packages for air delivery

• Unloading loading Gaylord’s

• Pallet jacking

• Monitoring doors

• Be aware of surroundings

• Be familiar with badge holders and different colors and meanings

• Keeping watch for suspicious activity or persons

• Following all TSA guidelines at all times

Packer/Shipper

Kohl's-San Bernardino, CA

November 2022 to January 2023

Inspect merchandise for defects, complete orders, build boxes, scan collates, label packages, prep orders to be fed to auto bagger, taping packages closed, fill with air bubbles, Cashier/Customer Service

Walmart-Victorville, CA

February 2016 to February 2016

Greeting customers, handling Cash, sorting go backs, Submitting credit card applications, self check out associate

Medical Assistant

Dr. Bhagat Infectious Disease & Wound Care Clinic-Victorville, CA April 2014 to May 2015

Greeting Patients, taking vitals, administering medication & injections; Sub-Q, ID, IM, Glute, wound care, submitting referrals, material management, managing and documenting patient charts, customer service skills, answering telephones, taking messages, submitting prescription refill request, faxing, copying,stocking, and cleaning. prepping trays for minor procedures, Medical records keeping and maintenance

Volunteer

Moses House Family Thrift Store-Victorville, CA

February 2013 to August 2013

Volunteering, Greeting Customers, Operating cash register, sales promotion, hanging clothes on racks Medical Assistant to Peditrician NP

HIGH DESERT PRIMARY CARE-Hesperia, CA

December 2009 to March 2011

Greeting Patients, taking vitals, conducting well baby and well child checks, documenting shot records, administering medication & injections; Sub-Q, ID, IM, Glute, material management, managing and documenting patient charts, answering telephones, taking messages, submitting prescription refill request, faxing, copying,stocking, and cleaning

Team Member

KFC/LONG JOHN SILVERS-Adelanto, CA

April 2008 to August 2008

Customer Service, Packing orders, Taking orders, prep, stocking, handling cash, operating POS, greeting customers, stocking supplies, suggestive sales and sales promotion Team Member

Mcdonalds-Victorville, CA

October 2007 to April 2008

Customer Service, Packing orders, Taking orders, prep, stocking, handling cash, operating POS, greeting customers, stocking supplies, suggestive sales and sales promotion Education

Westech College - Victorville, CA

August 2013 to April 2014

Associates of Science in Business Administration

SAN JOAQUIN VALLEY COLLEGE - Hesperia, CA

January 2013 to December 2013

WESTECH COLLEGE

January 2009 to December 2009

Skills

• Practical Medical Skills; Surgical Preparation & Assistance Examination Preparation & Procedures Glucometer EKG Urinalysis Vital Signs Venipuncture: Vacutainer, Butterfly & Syringe Injections: ID, IM, Sub-Q, Glute & Z-Trak (2 years)

• Referrals (1 year)

• Customer Service (3 years)

• Receptionist (2 years)

• Telephone Etiquette (4 years)

• Medical Records (1 year)

• Data Entry (4 years)

• Insurance Verification

• Messaging

• Calibration (2 years)

• Fast Learner (10+ years)

• Administrative Skills (3 years)

• Patient Care (6 years)

• Scheduling Appointments (4 years)

• Multi Tasking (4 years)

• Multi-Line Phone (2 years)

• Accounting (Less than 1 year)

• Medical Office Experience (3 years)

• EMR Systems (3 years)

• Proofreading

• Transcription

• Laboratory Experience

• Medical Imaging

• Anatomy Knowledge (3 years)

• Computer Operation

• Typing (3 years)

• Warehouse distribution (3 years)

• Materials handling

• Warehouse experience

• Order picker (1 year)

• Triage

• Clerical Experience

• Medical Terminology

• EMR systems

• Medical records

• Medical terminology

• Front desk

• Vital signs

• Clerical experience

• Customer service

• Cash handling

• Laboratory experience

• Anatomy knowledge

• Cash register

• Microsoft Powerpoint

• Microsoft Excel

• Computer skills

• Typing

• POS

• Restaurant experience

• Food handling

• Serving

• Food safety

• Upselling

• Public relations

• Organizational skills

• Microsoft Word

• Time management

• Phone etiquette

• Insurance verification

• HIPAA

• Spanish

• Beginner

Certifications and Licenses

NRCMA

First Aid Certification

Food Handler Certification

Certified Medical Assistant

CPR Certification



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