Customer Service Data Entry
Resume:
Nicole Grady
Havelock, NC *****
************@*****.***
Over 10 years of customer service experience. I am Proficient in Microsoft Word and Excel. Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Receptionist
Americas Best Contacts and Eyeglasses-Knightdale, NC March 2024 to Present
Greet customers coming in, schedule appointments, check patients in, and verify insurance. Assistant Manager
Handee Hugos-Raleigh, NC
December 2022 to March 2024
Operate cash register,stock store, receive inventory, assist customers in purchase, supervise coworkers. Train new hire cashiers. Order restock items.
Deli Clerk/Cashier
Jim Dandy-Havelock, NC
November 2021 to December 2022
Prep and cook food.Assist customer in food orders.Keep account of inventory. Mail Sorter
UPS-Havelock, NC
September 2021 to December 2021
Seasonal work feeding trucks with mail
Warehouse Clerk/Forklift Operator
UNICOR-Coleman, FL
March 2018 to September 2021
Inspect and record merchandise received. Unload trucks. Control inventory movement in warehouse. Verify products on order to confirm correct item and quantity. Complete orders of missing items that wasn't available at the time of original order. File and keep track of all orders. Customer Service Representative
Ecom-Jacksonville, NC
September 2010 to February 2018
• Performed data entry for orders, shipments and customer information
• Managed client records
• Provided policy and service information
• Assisted customers with a warm and professional attitude Education
Certified in Accounting Services
U.S. Career Institute - Billings, Colorado
July 2018 to January 2020
GED
Edgecombe Community College - Tarboro, NC
May 1996 to February 1997
Skills
• Data Entry (3 years)
• Office Administration (3 years)
• Front Desk (10+ years)
• Clerical Experience (10+ years)
• Tax Experience (10+ years)
• Accounting (3 years)
• Payroll (10+ years)
• Customer support (10+ years)
• Office Management (4 years)
• Microsoft Dynamics GP
• Sales
• Customer service (10+ years)
• Phone etiquette (10+ years)
• Tax Experience (10+ years)
• Leadership
• SAP ERP
• Warehouse management
• Typing
• Windows
• Order entry
• Merchandising
• Driving
• Hotel experience
• Human resources
Certifications and Licenses
Servsafe
April 2022 to April 2027
Food preparation, Time and temperature hold times, Food borne illness. Accounting Services Certificate
January 2021 to Present
Driver's License
Contact this candidate