Data Entry Customer Service

Unique

Simpson

Summary: Dedicated Customer Service

Specialist providing skills to prioritize and

multitask in a fast-paced working enviroment.

Successfully Compassionate Activity Director with

background in maintaining organization while

planning and coordinating activities.

Knowledgeable in evaluating residents’ needs and

conducting group activities to improve quality of

life. First-rate interpersonal, organizational and persuasive skills.

Skills:

● Inbound and Outbound Calling

● Customer Support

● Building Customer Trust & Loyalty

● Data Entry and Maintenance

● Efficient and Detail- Oriented

● Upbeat & Positive Personality

● Customer data Confidentiality

● Calm & Professional Under Pressure

● Data Entry

● Understanding Customer Needs

● Multitasking & Prioritization

● Verbal and Written Communication

● Creative Problem Solving

● Patient Evaluations

● Activity Organization

● Program Development

● Event Planning background

● Organization Skills

● Educational Assistance

● Classroom support

Experience:

East Alabama Mental Health/ Opelika Al

Activity Director/ Paraprofessional

08/2023- current

*******@******.***

334- 740- 3446

Opelika AL, 36804

● Developed and implemented engaging

activities for seniors in long-term care

facilities

● Organized events such as holiday parties,

bingo nights and movie screenings.

● Lead weekly outings to local parks.

● Provided education about healthy lifestyle

through lectures and workshops.

CVS Pharmacy/ Opelika, Al

Customer Service Specialist

01/2022-12/2023

The Growing Room/ Auburn, Al

Paraprofessional

08/2020-12/2022

Education and Training:

Auburn University Senior Major/ Auburn Al/

Bachelor of Arts in sociology Minor in Social

Work 05/2024

Southern Union State Community College/

Opelika AL/ Associate of Science in Social Work

05/2021

Loachapoka High School/ Loachapoka, Al/ High

school Diploma

05/2018

● Assisted customers with making

payments or establishing payment

plans to bring accounts current.

● Upheld quality control policies and

procedures to increase customer

satifaction.

● Provided outstanding service to new

and long-standing customers by

attending closely to concerns and

developing solutions.

● Trained new hires on products and

services, best practices and protocols to

reduce process gaps.

● Assisted teachers with planning and

preparing lessons for students

● Provided guidance to students in the

classroom setting.

● Created and maintained positive

relationships with students, parents,

and colleagues.

● Supervised small groups of students'

instruction time.

● Facilitated communication between

educators, administrators, and parents

regarding progress.

● Organized field trips and other school

activities as requested by teachers or

administrators.

Certifications

● CPR Certification

● MAC Certification

● PCM Certification

Contact this candidate