Security Guard Customer Experience
Resume:
CURRICULUM VITAE
PERSONAL DETAILS
NAME : COLLINS OCHIENG AMOLLO
DATE OF BIRTH : 15TH September 1998
AGE : 25
TEL NO : +254-*********
SEX : MALE
MARITAL STATUS : SINGLE
NATIONALITY : KENYAN
PASSPORT NO : BK251704
LANGUAGE : ENGLISH, KISWAHILI
EMAIL : ***************@*****.***
CAREER OBJECTIVE
To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
CAPABILITY STATEMENT
I am a respectful person who’s self-centred and demonstrate creativity and problem solving and seeking additional tasks to exceed my performance. I am a team player accountable and responsible.
EDUCATIONAL BACKGROUND
2001 - 2012 : KWASHEE PRIMARY SCHOOL
Certificate of Primary School
2013 - 2016 : ST CHARLE’S LWANGA HIGH SCHOOL
Kenya Certificate of Secondary Education
WORKING EXPERIENCE
2018 - 2019 : WORKED AS A WAITER AT
(LEOPARD BEACH HOTEL)
2020 – 2021 : WORKED IN SECURITY AT
(ISUZU KENYA)
2021 TO DATE : WORKED AS A STORE KEEPER
(AT NAIVAS LIKONO MALL)
ROLES AND DUTY (WAITER)
Greeting guests and taking drink and food orders
Staying attentive to the needs of guests in the dining area
Delivering food from the kitchen to the guests
Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
Following health code standards with regards to the handling of food ROLES AND DUTIES (SECURITY)
Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control
Be visible and observant at all times, greeting staff, guests, and vendors in a courteous and attentive manner
Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately
Maintain the company’s reputation with professionalism and legal compliance
Collaborate with other security officers for effective protection and coverage
ROLES AND DUTIES (STORE KEEPING)
Store products in appropriate locations, keeping similar products together and rotating older items to the front of the shelves to ensure that they are sold.
Provide excellent customer service by helping customers find what they need, answering questions and being attentive to their needs.
Take measures to prevent theft by securing the store. REQUIREMENTS AND SKILLS
1. Good communication skills
2. Flexibility
3. Data entry skills
4. Organisational skills
5. Computer skills
6. Ability to work as a team work
HOBBIES
Swimming
Dancing
Reading
Watching football
REFERENCE
DANIEL OWITI
OPERATION MANAGER
DORAH KABILA
MANAGER
Contact this candidate